Privacy Policy

PRIVACY, TERMS, and CONDITIONS (Updated May 24, 2018)

PRIVACY

Your privacy is important to Professional Resume Services, Inc. (PRS) and protected by various privacy laws.  The United States (federal and/or state law), Canada, The European Union, and other jurisdictions may have privacy laws that govern your actions with Professional Resume Services, Inc. “PRS”.  Europe’s General Data Protection Regulation (GDPR) is a new privacy regulation that takes effect May 2018. Its purpose is to protect customers privacy and make very transparent the way websites are using your information. The following provides information about how PRS is implementing the GDPR‘s important principles for PRS’s services.

This privacy statement provides information about the personal information that PRS collects, and the ways in which PRS uses that personal information. PRS does not provide or sell information to third parties. Unless you authorize us to as part of our job search packages and/or resume distribution, we do not contact employers or provide your information to any other party. PRS does not collect personally identifying information from visitors to this site unless voluntarily and knowingly submitted by the visitor.  Information provided through your use of this site will only be used to notify you or respond to your requests, or anonymously measure traffic and visitor patterns at this site. This website is maintained by WordPress.com, a service of Automattic. Its privacy polices are here.

Personal information collection

Professional Resume Services, Inc. may collect and use the following kinds of personal information:

  • Career documents: resumes, cover letters, thank you letters, personal and professional references, biographies, assessments, LinkedIn information, federal requirement information, company documents, and any documents you (or clients) send us to help create your resume package.
  • One-time credit card information to complete the sale of service via virtual terminal, Paya.com. You can read their privacy policy here. We also use PayPal.com. Their privacy policy can be found here.
  • Any other information that you send to your resume writer, LinkedIn expert, or career consultant.
  • PRS uses Google Analytics to track where visitors are coming from and which pages they visit. Cookies may be used to help identify interests of the visitor. You can read about Google Analytics policies here. You can read the full version of Google’s privacy policy here.

Using personal information

Professional Resume Services may use your personal/career information to:

  • Create your resume, cover letter, e-note, thank you letter, biography, LinkedIn profile and other career documents you may need.
  • Send you marketing communications via email: newsletter. You may opt out at any time. Simply opt-out, email us, or call us to be removed.

Where Professional Resume Services, Inc.  discloses your personal information to its resume writers/sub-contractors for these purposes, the sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. Only employees and sub-contractors who need the information to perform a specific job are granted access to personally identifiable information.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Professional Resume Services, Inc. may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Website Comments

If you choose to add a comment to any posts published on this site, the name and email address you enter with your comment will be stored, along with your computer’s IP address, the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on by PRS to any third party data processors (although it may be stored and used by Automattic pursuant to its privacy policies).

Only your name will be shown on the post seen by the public, although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.

Your comments and their associated personal data will remain on this site until the comment or post is removed. You are able at any time to request that it be removed by contacting PRS at the address, email or phone below.

PRS does not knowingly collect any personally identifiable information from any person under the age of 18. If PRS is informed that personally identifiable information has been collected from a person under the age of 18, it will remove such data from its records.

Tools we use

PRS uses Infusionsoft to distribute newsletters and reports. Infusionsoft is one of the client management tools we use to manage client engagement. You can read their privacy policy here.

PRS uses vCita to book appointments directly on the website. You can read their privacy policy here.

PRS uses Basecamp to organize, manage, and track client projects. You can read their privacy policy here.

PRS uses Carbonite to backup, store, and protect all information on PRS’ main computers. You can read their privacy policy here.

PRS uses Custom Databanks, Inc. to provide resume distribution services. You can read their privacy policy here.

Securing your data

Professional Resume Services, Inc. will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.  PRS will store all the personal information you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Cross-border data transfers

Professional Resume Services, Inc. works with clients across the globe. Career Information that Professional Resume Services, Inc. collects may be stored and processed in and transferred between any of the countries in which PRS operates to enable the use of the information in accordance with this privacy policy.  You agree to such cross-border transfers of personal information.

Updating this statement

Professional Resume Services, Inc. may update this privacy policy by posting a new version on this website.  You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites on the Job Search Resources page found here.  Professional Resume Services, Inc. is not responsible for the privacy policies or practices of any third party.

Contact Us

If you have any questions about this privacy policy or Professional Resume Services, Inc. treatment of your personal information, please write:

  • by email to clientcare@professionalresumeservices.com
  • by post to P.O. Box 1115, Lapeer, MI 48446.