5 Essential Soft Skills Employers Want You to Have

In today’s ever-changing work environment, soft skills play a pivotal role in determining professional success. Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable in the workplace.

Here are five essential soft skills for professional success, along with examples of how to showcase them in your resume or cover letter.

1. Communication

Importance: Effective communication is crucial in any workplace setting. It involves clearly conveying ideas, listening actively, understanding others’ perspectives, and responding appropriately. Good communicators can inspire and influence people, fostering a positive and productive work environment. Think about the leaders you know who inspired you. What was one of their best qualities? I bet it was the ability to communicate with their team.

How to Use in Resume/Cover Letter: In your resume, include instances where your communication skills led to positive outcomes, such as resolving conflicts, delivering presentations that won significant accounts, or leading workshops that improved team performance.
In your cover letter, you might write, “I have honed my communication skills through various leadership roles, consistently ensuring clear and effective dissemination of objectives and fostering an atmosphere of open dialogue.”

2. Teamwork

Importance: Collaboration and the ability to work well with others are fundamental in most jobs. Employers look for individuals who can contribute to the team, share ideas, and support their colleagues to achieve common goals while not involving themselves in drama.

How to Use in Resume/Cover Letter: Highlight specific projects where your ability to work in a team was evident in achieving results. For instance, “Collaborated with a cross-functional team to increase project efficiency by 30%, demonstrating strong teamwork and problem-solving skills.” In a cover letter, mention how you believe in the power of teamwork to overcome complex challenges and bring innovative solutions to life.

3. Problem-Solving

Importance: The ability to identify problems, analyze underlying causes, and implement solutions is invaluable. Problem-solving skills show that you can navigate challenges creatively and effectively, a quality that is highly prized in any role. We like to use CAR stories (Challenge, Action, Results). What was the challenge you faced? What action did you take to change it? What were the results?

How to Use in Resume/Cover Letter: Provide examples of situations where you successfully solved a problem or made an improvement. For example, “Identified a bottleneck in the production process and implemented a new strategy that reduced delivery times by 20%.” Your cover letter could explain a scenario where your problem-solving skills led to a significant breakthrough in a project or task.

4. Adaptability

Importance: In a fast-paced work environment, change is constant. Being adaptable means you can handle unexpected situations with ease and remain flexible in your approach to challenges and new tasks. How can we forget the pandemic? Adaptability in a time of crisis wins every time.

How to Use in Resume/Cover Letter: Mention experiences where you had to quickly adapt to changes or learn new skills to meet the demands of your role. In your resume, this could be, “Adapted to a rapidly changing work environment by learning new software in a short period, which increased the team’s productivity by 15%.” In your cover letter, reflect on a time when your adaptability allowed you to successfully navigate a difficult situation.

5. Emotional Intelligence

Importance: Emotional intelligence is the ability to understand and manage your own emotions and those of others. It involves empathy, social skills, self-awareness, and self-regulation. High emotional intelligence can lead to better relationships at work, improved leadership skills, and a positive workplace culture.

How to Use in Resume/Cover Letter: Highlight roles or situations where your emotional intelligence made a difference. This could be through conflict resolution, mentoring colleagues, or leading a team through a stressful period. For example, “Leveraged my high emotional intelligence to mediate a conflict between team members, resulting in enhanced team harmony and productivity.” In your cover letter, discuss how your emotional intelligence has been a key factor in your professional development and success.

Conclusion

Soft skills are increasingly becoming the differentiators between good and great professionals. By effectively showcasing these skills in your resume and cover letter, you can demonstrate to potential employers that you not only have the technical skills required for the job but also the interpersonal capabilities that will make you a valuable addition to their team.
Remember, the key is to provide specific examples that highlight how these skills have contributed to your successes and how they can be beneficial in the role you’re applying for.

Why An Objective On A Resume Makes You Look Old

Resume Writing

Get your reader interested in you with an impactful, unique career summary.

The days of your resume starting out with “Objective: Experienced Executive Sales Manager seeking to ….” are long gone! If you are still using a line like that to open up your executive resume, you may as well realize that your chance of getting selected for an interview is probably long gone as well. Lose the “Objective” and replace that one-liner with a dynamic career summary that pulls the reader in and shows that you have the experience, skills, and credentials to get the job.

A career summary is a brief statement/paragraph at the top of your summary that immediately communicates your qualifications for the job. In just a few sentences, you need to be able to articulate the value you can offer, what you have that makes you more uniquely qualified than others, and why the hiring manager should call you, and only you, in for the interview. A few tips to get you on your way…

The hook…

Clearly define your goals: think about this- if you were already in the interview, what would be the top 3-4 things you would tell the hiring manager about yourself to show you are the one to hire? Now, put those 3-4 things in writing on your career summary.

The line…

Highlight your applicable experience, strengths and skills: incorporate keywords and keyword phrases that are relevant to the position you’re applying for/industry throughout your summary. If the resume is being screened by an ATS program, using the appropriate keywords will help to ensure that your resume will get selected from the pile. If you have space, you can even share an achievement that shows how you’ve increased sales or revenue, improved productivity, implemented a new program―how you’ve created value for others during your career. You can also include the job title or a little bit about your personal brand in your summary to make an even stronger connection.

Reel em’ in…

Build them up and leave them wanting to know more: you’ve made your point, now conclude your summary with a catchy phrase that shows the impact you have made in your career for your past employers.

Here are examples of what we found at the top of two resumes submitted by candidates applying for the same position with an association:

Objective: Experienced candidate seeking to work as an executive for a large company where I can grow my skills and expertise in the field.

Executive Summary: Entrepreneurial leader accomplished in designing game-changing strategies to propel growth and membership within sales associations. Valued for providing insight, evaluating current practices, identifying market trends, and achieving unprecedented results. Expertise in developing strong and sustainable solutions to maximize partner retention and affinity relations, facilitate expansion, and generate revenue growth. Capable of building strong relationships with business partners and influencing at all levels to generate results.

Which candidate would you call in for an interview?

There is nothing more satisfying than watching someone progress in their career, and a strategically-written resume is a great place to start. Recruiters and hiring managers want to be sold on you as a candidate in the first few seconds they spend on your resume―you have to be able to show your ROI with high-value information to keep the reader interested in learning more about you.

Go a step further and use your summary on your resume as the basis for your summary on your LinkedIn profile. Nobody wants to see “I am seeking a job as a Sales Executive” in the “About” section on your profile. You have 2,000 characters to sell yourself in the “About” section. Include a brief summary, some bulleted achievements, and your most relevant strengths and expertise to show all you offer in just a few quick seconds. Make it personal and creative―let the reader see who you are, how you operate, and how you can impact their organization if they hire you.

So, to answer the question in the title of this article, you need to lose the “Objective” you’re still showing on your resume and replace it with a dynamic career summary that markets you as the best fit for the employer’s needs. When written and presented the right way, a strong career summary statement at the beginning of your resume will not just introduce you to the reader, but more importantly will effectively convey that YOU are the ideal candidate for the job, right from the get-go.