Essential Skills to Include on Your Resume


You're Hired!There are many skills you can put on your resume, but there are two specific skills that are very important to employers and will help upgrade your resume:

  1. Customer Service
  2. Strong Work Ethic

These skills are important in almost any field of work, and here is why:

  • Customer Service: Companies have customers. That is how they make money. They get paid by a customer, a client, another company, etc. to perform their purpose as a company, making customer satisfaction a very important facet of their business. If their customers are not happy, then the company will lose business and money. How do they keep those customers happy? By providing the customer with the product or service and providing it through employees that exhibit excellent customer service. If you have learned how to be an excellent executor of customer service, and you express this on your resume, you will be at the top of the list for jobs, because employers will know that you will help keep their customers happy and help them make money.
  • Strong Work Ethic: Micro-managing is one of the most inefficient forms of management. It keeps supervisors from getting more things done and it keeps employees from feeling that they enjoy their work. If you have to be micro-managed in order to get your work done, you are wasting time and losing revenue for the company.  However, if you are able to work well on your own without supervision and can produce good work independently, then you are working more efficiently and in turn, helping the company save and earn money.

If you have both of these skills, and show where you have used these skills throughout your career,  you need to make sure that you feature them prominently in your resume. If you don’t have these skills, then learn them. Work on them and learn how to utilize customer service and a strong work ethic in any situation so that you can upgrade your resume and land a great job.