5 Essential Soft Skills Employers Want You to Have

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In today’s ever-changing work environment, soft skills play a pivotal role in determining professional success. Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable in the workplace.

Here are five essential soft skills for professional success, along with examples of how to showcase them in your resume or cover letter.

1. Communication

Importance: Effective communication is crucial in any workplace setting. It involves clearly conveying ideas, listening actively, understanding others’ perspectives, and responding appropriately. Good communicators can inspire and influence people, fostering a positive and productive work environment. Think about the leaders you know who inspired you. What was one of their best qualities? I bet it was the ability to communicate with their team.

How to Use in Resume/Cover Letter: In your resume, include instances where your communication skills led to positive outcomes, such as resolving conflicts, delivering presentations that won significant accounts, or leading workshops that improved team performance.
In your cover letter, you might write, “I have honed my communication skills through various leadership roles, consistently ensuring clear and effective dissemination of objectives and fostering an atmosphere of open dialogue.”

2. Teamwork

Importance: Collaboration and the ability to work well with others are fundamental in most jobs. Employers look for individuals who can contribute to the team, share ideas, and support their colleagues to achieve common goals while not involving themselves in drama.

How to Use in Resume/Cover Letter: Highlight specific projects where your ability to work in a team was evident in achieving results. For instance, “Collaborated with a cross-functional team to increase project efficiency by 30%, demonstrating strong teamwork and problem-solving skills.” In a cover letter, mention how you believe in the power of teamwork to overcome complex challenges and bring innovative solutions to life.

3. Problem-Solving

Importance: The ability to identify problems, analyze underlying causes, and implement solutions is invaluable. Problem-solving skills show that you can navigate challenges creatively and effectively, a quality that is highly prized in any role. We like to use CAR stories (Challenge, Action, Results). What was the challenge you faced? What action did you take to change it? What were the results?

How to Use in Resume/Cover Letter: Provide examples of situations where you successfully solved a problem or made an improvement. For example, “Identified a bottleneck in the production process and implemented a new strategy that reduced delivery times by 20%.” Your cover letter could explain a scenario where your problem-solving skills led to a significant breakthrough in a project or task.

4. Adaptability

Importance: In a fast-paced work environment, change is constant. Being adaptable means you can handle unexpected situations with ease and remain flexible in your approach to challenges and new tasks. How can we forget the pandemic? Adaptability in a time of crisis wins every time.

How to Use in Resume/Cover Letter: Mention experiences where you had to quickly adapt to changes or learn new skills to meet the demands of your role. In your resume, this could be, “Adapted to a rapidly changing work environment by learning new software in a short period, which increased the team’s productivity by 15%.” In your cover letter, reflect on a time when your adaptability allowed you to successfully navigate a difficult situation.

5. Emotional Intelligence

Importance: Emotional intelligence is the ability to understand and manage your own emotions and those of others. It involves empathy, social skills, self-awareness, and self-regulation. High emotional intelligence can lead to better relationships at work, improved leadership skills, and a positive workplace culture.

How to Use in Resume/Cover Letter: Highlight roles or situations where your emotional intelligence made a difference. This could be through conflict resolution, mentoring colleagues, or leading a team through a stressful period. For example, “Leveraged my high emotional intelligence to mediate a conflict between team members, resulting in enhanced team harmony and productivity.” In your cover letter, discuss how your emotional intelligence has been a key factor in your professional development and success.

Conclusion

Soft skills are increasingly becoming the differentiators between good and great professionals. By effectively showcasing these skills in your resume and cover letter, you can demonstrate to potential employers that you not only have the technical skills required for the job but also the interpersonal capabilities that will make you a valuable addition to their team.
Remember, the key is to provide specific examples that highlight how these skills have contributed to your successes and how they can be beneficial in the role you’re applying for.

Is Your Executive Resume Interesting?

Resume WritingResumes
Is your executive resume interesting?
Is your executive resume interesting?

It happened…the call about the executive job of your dreams opening up just came through via your contact, and the HR Director wants to see your resume.  You might be ready to take the next step in your career, but is your resume ready for an executive-level position? Submitting a bland, non-focused resume with boring content will do nothing but get you taken off of the “call for an interview” list.

 

Moving on from a middle management position to the c-suite is not for the faint of heart, and your resume needs to show that you have the experience, skills, ROI, and drive to do the job, and do it well.  Writing your resume is not just including your career history and where you received your degree, it’s more about creating a document that tells the complete story of who you are, what you have achieved, how you achieved it, and the value you will provide at the next level…in a creative and exciting manner. Below are 5 quick tips that will help you to ensure that your updated resume effectively states “I’m ready for the c-suite and you need to hire me”…

 

Your format matters – People judge books by their covers! Start with an eye-catching format. While you don’t need to put so much color on your resume that it looks like the 4th of July blew up on your piece of paper, a pop of color will appeal to the reader and help your document to stand out right from the get-go. A font style that is clean and business-like is just as important.  Fancy scripts may look pretty, but they are difficult to read and you don’t want people having to work hard to read your text (and believe me, if they have to work hard, they aren’t going to read much past your name).

 

An exciting executive summary is a must – create a strong career summary that communicates what you have done in your career and the value you can provide at the next level. Include position and industry-specific keywords (not buzzwords…there is a difference!) that match your target position.

Highlight your biggest achievements – include a “Career Highlights” section to give a brief synopsis of your biggest accomplishments if you want. Hint: quantifiable achievements speak the loudest and make a stronger impact than just a bullet list of text. Graphs and charts tell a quick story as well!

 

Your career history needs to make a big impact in a small amount of time – if you are at an executive-level, it’s pretty safe to say that you have had quite a few years of employment under your belt.  Focus on your most recent work experience, and don’t go back more than 15 years into your career history (you can summarize the earlier stuff).  A chronological format is the easiest, most clean-cut way to do this.  The exception – if your career goals/new job are unrelated to your current job…then you will want to use more of a function format to show that you DO still have the skills and experience for the job you’re trying to land.

 

Your education information is not as important as your career history – so move it to the end of your resume. Like your career history, degrees received 15+ years ago are probably not going to be as important to the hiring manager as your most recent career experience. Include your degrees and any relevant certifications, but remove the years. The degree is what is important, not when you received it, and announcing “I’m really old…” on your resume is probably not going to win points with the hiring manager. Minimize ageism by eliminating years if they go beyond fifteen. Wow them with your accomplishments and skillset instead.

 

If you are being recommended for that coveted c-suite position, be sure you have a resume that can back-up up the recommendation.  Don’t embarrass yourself (or the friend that recommended you) by submitting a bland resume that does nothing to market you as the ideal candidate for the job.  Instead, take the time to update your resume and maximize your chances of being the candidate whose next phone call is “we’d like to offer you the position”!

 

Putting Together An Executive Resume

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executive resume
An executive resume should be created with the end purpose in mind, that of getting you an interview for the job opening. Do not just list all the things you have done in former jobs, for resumes at this level more information is needed about the processes used to get the job done.
Do not write a confusing history of former positions. Start your work history with your latest position and end with your first working position relevant to the job opening you are intending to get an interview for.
For an executive resume, 2-4 pages is acceptable. I always say, ‘if the experience warrants it, then add another page’ (however, less is more sometimes–I try to stick to 2ish). Do ensure all the information is concise and relevant. Employers do not want to have to sift through pages of irrelevant information. It would be wise to invest in having a professional resume writer create a resume for you if you are unsure of the current formats used for resumes (plug, plug, plug).
Always be very specific in your writing and information, use precise numbers to convey any targets that you have been set and met in previous positions, it all helps to build a better picture of your abilities by the employer reading the resume. Creating a focused, targeted, concise resume is what employers are looking for in an executive resume. It is vitally important that it stands out from the crowd before it has even a chance of being read at all. Employers are busy people and need to know immediately if your resume is worth their time reading, and an executive resume can help with this!