Does the sound of ‘group interview’ make you cringe? Does it immediately bring to mind Will Smith in ‘Men in Black‘ and the weird egg shaped chair? Did you think, ‘Uh-uh. No way!’? I did too, until I did a little research on it.

Group interviews are held when multiple applicants are seeking a limited number of positions, which they interview for together. The interview typically involves a company presentation, group discussions, and role playing exercises. Usually if a company is conducting candidate group interviews, it’s because they have a large group of applicants and are looking for the simplest, most cost effective way to reject the majority of them.

While this is unlucky news for most applicants, it’s great news for you, the informed interviewee . Group interviews are the perfect opportunity to stand out and define yourself as a leader, and you should have plenty of time to prepare, since human resources almost always informs applicants of the group interview format beforehand. Follow these few tips to ensure a successful, stress free group interview experience.

Before your Group Candidate Interview
• Get ready well in advance, and be a few minutes early. Dress nicely, as you would for a one on one interview. There may be individuals who show up to the interview dressed casually, but their sloppy appearance will only highlight your professional attire.
• Bring a light briefcase or portfolio with you resume, a writing tablet, and two working pens.
• Greet the other candidates warmly and genuinely, even though they are your competition. You will need a good rapport with the other applicants to really shine during the role playing exercises and other group activities, and, anyway, you never know who may end up your coworker or even superior.

During Your Group Candidate Interview
• Expect the group interview to start with an introductory greeting from the human resources or hiring manager, who may be joined by other members of management. Do your best to remember their full names and faces.
• Be confident and try to stand out as a leader during group activities. You can expect to have to work in teams and speak in front of audiences, so do your best to overcome any social anxiety. Even if someone else takes the leadership role, still remain engaged and active. You cannot do the bare minimum and succeed.
• If you are able to lead, make sure you lead well. Involve all team members, even more reserved ones, criticize constructively, encourage and take into account feedback, and praise when praise is due. These are the qualities interviewers are looking to see in potential employees.
• Expect to be watched at all times and judged. While you can particularly expect to be evaluated during group exercises, where interviewers will drop in on each group as well as observe from around the room, you can also count on your casual conversations during breaks to be analyzed as well. Always stay professional and friendly.

Typical Group Interview Activities
• Role playing: Group interviewers frequently plan this activity for candidates. Typically, the interviewer will give two or more people in the group a scene to act out, which is often related to workplace expectations.
• Presentations: Applicants, often working together in groups, are given a topic and a number of materials and are expected to create presentations. Sometimes candidates are given a hypothetical problem to resolve and create a presentation around.

Now that you know what to expect, doesn’t it feel a little less painful?

It’s an old adage, and it’s true: there are no second chances when it comes to first impressions. Your interviewer will make on-the-spot judgments about your capabilities within the first few minutes of meeting you, based almost entirely on your personal appearance. Negative initial impressions will be difficult if not impossible to reverse during the interview, even if it goes well. The clothes you wear to the interview say so much to your potential employer: how well you’ll fit in, if you pay attention to little details, and whether you understand professionalism, to name a few.

Many of these recommendations can be summed up as common sense (hopefully)– wear clean, tidy looking clothes, dress professionally and conservative, go for understated over bold. The right clothes might not guarantee you a spot with the company, but the wrong clothes almost certainly will disqualify you. The way you dress for your interview should send a loud message that you will fit in with the company culture and that you understand what it means to be a team player. When planning your interview outfit (preferably days in advance in case repairs need to be made or items professionally cleaned), reference this checklist to ensure that you are dressed for success.

Yes, we know all of this, but lately I’ve had questions from clients that make me think a refresher course is needed.

• Go with a simple, well fitted suit every time. For men, wear a dark suit with a light shirt and silk tie; for women, a suit or a dress and jacket combination work. Even if the corporate culture is laid back, you still need to dress for the interview as if you really are going to an interview.
• Consider wearing blue, preferably navy. To many, blue symbolizes calm, trustworthiness, and confidence. Otherwise, stick to the business neutrals: black, gray, beige, brown.
• Dark dress shoes are best. Ideally, men should wear black lace ups with dark socks. Women should wear low heeled, close toed pumps. Ladies, this is not the place to try out your new stilettos.
• Wear something you’ve worn before and you know you look great in. You want to exude confidence and know you’ll be comfortable.
• Go easy on perfume, cologne, or aftershave. It can seem obnoxious and in a worst case scenario (your interviewer is sensitive or allergic) they can derail the interview altogether. You don’t want to leave your scent on the person’s hand when you leave. Ick.
• Trimmed, styled hair and groomed nails. If you can, get a professional cut before the interview. A fresh cut will also make you feel more confident and put together. Men, make sure your 5 O’clock shadow isn’t showing.
• Go easy on the jewelry. Less is more.
• Pay attention to detail. Everything should be clean, hemmed, ironed, and look well put together.
• Bring a light briefcase or small portfolio; make sure it is in good condition and does not clash with the rest of your outfit.
• Lose the gum, cell phone, MP3 player, and other distracting items. Do not bring a drink, even coffee. Nothing says,”Please don’t hire me”  like slurping your non-fat, Caramel Macchiato while texting your BFF. Keep pockets empty to avoid the sound of jingling keys and change; this will also keep pockets from unattractively bulging.
• Cover tattoos and take out piercings, even if you are already aware that workplace policy allows them.

Stick with these simple tips and you’ll do just fine.

I am a member of the Career Collective, a group of  resume writers and career coaches. Each month, all members discuss a topic. Please follow our tweets on Twitter #careercollective

This month we are discussing helping job seekers navigate the new year.  I encourage you to visit the links below to read other members’ posts as well!     +++++

There’s been a lot of talk the past few years about jobs, the economy, and how bad things have been if you’re unfortunate enough to live on planet earth right now. For those with jobs, wages are depressed and security is low. For those without jobs, new ones are hard to find. It’s as though they’ve all been filtered out and what’s left is plain and boring, like a gold prospector whose sieve leaves the sand and sifts out the gold.

But there are always ways to be better at what you’re doing, even if what you’re doing means being unemployed. Here are a few solid suggestions for those in between incomes, and out of luck:

I once was told that “It’s better to have a dependable income than be fascinating.” I disagree.

The truth is, being fascinating is as dependable as income. Often people hire those they admire and engage well with, or just those they like to talk to. A friend of mine, for example, was in a tough spot: he quit the advertising business at the top level—chief executive—and now wanted to get back in, but he was overqualified for every job he applied for. What did he decide to do? Practice yoga. He began going to a Bikram Yoga center four times a week. In the locker room before the session, he would talk to the other people there, and eventually befriended many of them. One he liked so much, he invited him to lunch. This person, it turns out, was the head of a multi-million dollar company.

As they talked my friend found that this person really needed a lot of advice on how to run the company better; so my friend gave it to him, and pretty soon this person hired my friend in a senior position as Lead Strategic Officer of the company!

All this because my friend was (as all good friends should be) friendly, outgoing, and open to trying a new discipline—in this case, Yoga. Often, when people have worked in the same field for many years, their social networks become ossified. They know the same kinds of people in the same kinds of fields for years on end. Within this framework, losing a job can seem like a real nightmare, because everywhere you look, there are no new opportunities or people to ask about jobs. You already know everyone, and what they’re doing. This is why taking a new hobby—yoga, which happens to be a pretty social hobby, to boot—was such a good idea: he branched out of his social network and formed new ones. In these new networks he was a dynamic personality, a new voice, and he could see other people’s situations as an outsider. Thus he was able not only to find opportunities he never would have heard about within the staid network of his old employment,  but he was also having a great time in a new adventure.

An underlying reason this worked for him is because many of his friends worked in the same field. If his own company couldn’t rehire him, chances are it’s because the entire field is suffering. And because everyone he knows was in the same field, none of them would be of much help in finding a new job. This is another reason why it was so wise to branch out, to look elsewhere, and to change careers. If one industry is sagging, another may not be.

When looking for a new job this year, the best thing you can do for yourself may be to look in an industry you’ve never thought of before by taking on a new hobby with an unlikely cast of strangers. Every one of these people share an interest you have (in my friend’s case, it was yoga) and one of them may be a door through which you can step to a new career.

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Career Collective Member’s Posts:

@KCCareerCoach, Career Chaos, “The Art of Being Gracious: Much Needed in Today’s Job Search,”

@MartinBuckland, Elite Resumes,  Career Trends and Transition 2010

@heathermundell, life@work, Kaizen and the Art of Your Job Search

@barbarasafani, Career Solvers, Looking Into the 2010 Careers Crystal Ball

@resumeservice, Resume Writing Blog, The Resume and Your Social Media Job Search Campaign

@kat_hansen,  Quintessential Resumes and Cover Letters Tips Blog, New Year: Time to Assess Yourself and Your Career

@keppie_careers, Keppie Careers, Help for job seekers in a rut

@heatherhuhman, HeatherHuhman.com, Job seekers: 5 tips for making the most of 20

@DawnBugni, The Write Solution, Ya, but

@ErinKennedyCPRW, Professional Resume Services, Advice to Job Seekers in 2010–learn Yoga?

@Chandlee, The Emerging Professional Blog,
Starfish, JobAngels, and Making a Difference

@ValueIntoWords, Career Trend, Is Your Job Search Strategy a Snore?

@debrawheatman, Resumes Done Write, Making the most of a new year

@walterakana, Threshold Consulting, Starting anew – tips for truly managing your career

@careersherpa, Hannah Morgan: Career Sherpa, The Year of the Tiger

@WorkWithIllness, WorkingWithIllness.com, Dogs Can Do It, Can You?

@JobHuntOrg, Job-Hunt.org, Lifelong Learning for Career Security

@AndyInNaples, Career Success, What Are You Getting Better At? Make This the Year You Become the Best You Can Be!

An interview is your opportunity to sell yourself. Regardless of how much you may look the part, you need to answer the questions correctly to get the job. Interviewers ask key questions and look for certain types of answers. Honesty is always the best policy, but remember that it is okay not to offer information that was not asked.

Never bash your former employer.

It doesn’t matter if your last boss was the Wicked Witch of the Workforce, don’t say anything negative about your former employer. Instead of saying that you left your last job to get away from your boss that micromanages like it’s going out of style, say that you are looking for an employer that wants to utilize your talents and allow you to truly contribute to the company. Instead of saying what you hated about your last employer, focus on what you love about the employer that you are interviewing with.

Avoid slang.

It doesn’t matter if everyone you know uses double negatives and slang, don’t use them in your interview responses. Always make sure that you look and sound very intelligent and articulate in an interview. You might be a college graduate from an ivy league school, but if you speak like you dropped out of grade school in your interview, there’s a good chance that you won’t be getting the job. An interview is the place to be as professional as possible.

Always have questions.

Almost all interviews end with the interviewer asking you if you have any questions about the position or the company. Be certain to have some questions. However, avoid questions about pay, vacation time, hours, bonuses, and similar things that depend on you actually having the job. Instead, do some research on the company that you are interviewing with and ask a question about something that you read. This shows that you are interested about the company and have done some research.

Never say you were fired.

When asked why you left your last place of employment, never under any circumstances should you say that you were fired, even if you were. You could say instead that you and your manager agreed that your last position may not have been the best fit. Do not lie about why you left, but avoid using the words fired, terminated, and let go in your explanation of why you are no longer with your previous company.

Don’t lie.

It’s better to admit that there is something that you don’t know than to lie. If you find yourself put on the spot with a question that you don’t know how to answer, it is perfectly acceptable to ask for a moment or two to consider your answer. When you give the interviewer a well thought out response to the question that was posed, you can also make a point of emphasizing that you don’t make snap judgments and decisions, but instead prefer to think through how you are going to answer the situation. In many situations, this type of personality trait can be an asset.

Editors Note: Kristi Musgrave is a colleague and friend of mine, as well as today’s Guest Blogger. She has oodles of management experience and tells us what it’s like to be on the other side of the desk. Here is some good advice on what NOT to say during an interview.

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“You won’t believe this,” he said. “What?” I asked. “We just had a candidate offer to show the hiring manager his gun shot wound.”

Why do people do this? Is it nerves? Do they just not know any better? Why do people share too much or inappropriate information during job interviews?

For the past 10 years I’ve had the opportunity to interview a variety of people and I am still amazed at what they will discuss during an interview. I’ve heard about fights with family members, pets that have died, and mean bosses. I’ve even been asked if I have a prosthetic eye. I don’t by the way.

The purpose of an interview is to assess a candidate’s suitability for a job. A significant part of that assessment will be based on what you say during the interview. Avoid discussing personal information unrelated the position. Discuss your experience, the skills you have that make you well suited for the position, and why you are the best candidate.

Rachel Zupek, a writer for careerbuilder.com offers this advice  (you can read the full article here):

Go ahead with the following personal info:

• Goals – It’s OK to talk about what you want in your next assignment and what inspired you to apply for the position.

• Growth – You can and should talk about the things you’ve done up to this point to invest in yourself and your professional development.

• Highlights – Relate the highlights of your greatest professional achievements to date without exaggerating or pontificating.

• Motivations - Talk about what motivates you, excites you, what brought you to that particular industry and what attracted you to that specific employment opportunity.

Do not delve into these personal topics during your interview.

• Lifestyle choices, politics, religion or family plans. Controversial topics may make for stimulating conversation but an attractive employee does not stimulate water-cooler frenzy among the masses.

• Endless name dropping. You can establish that you know some of the same people as the interviewer to build rapport, but don’t think you’re upping the ante by upping the volume.

• Health history. Stay away from your health history mental and otherwise. You’re supposed to be positioning yourself as dependable and reliable; not as a candidate likely to spike the bell curve on benefit-related expenses.

• House problems, nanny drama or rehab trips. Employers don’t want to know much about your life except as it relates to what you’ve done professionally and what you’re likely able to do for them.

• Bosses from hell. Simply put, no prospective boss wants to hear a litany of “boss from hell” stories.

So, unless you’re interviewing for a position as nude model for a sculpting class, discussing your gunshot wound is way too much information for a job interview. Keep your answers professional and focused on your skills and experience as it relates to the position.  Good luck at your interview.

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Kristi Musgrave is a Senior Validation Engineer with the Validation and Compliance Institute, LLC. She provides cGMP training, validation, and auditing services for the FDA regulated industries.  You can reach Kristi at musgrak@gmail.com

Interview with a Recruiter

Recently, I had the pleasure of having a conversation with a smart, straight-talking recruiter, Peggy McKee.

Peggy McKee is the owner of PHC Consulting. Her firm specializes in matching medical and laboratory sales reps/candidates with companies, and does so with great success. Despite the economic downturn, Peggy’s company has flourished and she’s had to hire additional staff to meet the placement demands. With her strong understanding of the medical sales industry, interviewing and hiring, she’s helped develop teams of top sales talent for laboratory service companies.

Having my clients in mind, I asked Peggy several questions about her recruiting process, what is important to her regarding hiring the right candidates, her thoughts on résumés, and more. I’ve wanted to “officially” interview a recruiter for a while because of the number of questions I get from my clients about what recruiters look for.

Our conversation went something like this:

EK: “Peggy, where do you find your candidates? Do they come looking for you? Do you recruit them? How does it work?”

PM:     “40-50% of candidates come straight to my website (www.phcconsulting.com). The other half is split between referrals, direct soliciting and social networking. “

EK: “Are candidates are expected to pay you?”

PM: “Absolutely not. Candidates should never pay a recruiter. Companies pay the recruiter for the placement. That’s how it works.”

EK: “It seems like I remember way back when some candidates had to pay the recruiter a percentage or a fee for the placement. I’m glad to know it’s not like that anymore… at least not with all recruiters.”

EK: “So you use some of the professional and social network sites to find talent?”

PM: “Definitely. I use LinkedIn and Twitter to find candidates by typing in keywords, names, titles, searches, groups, etc.”

EK: “And you’ve had good luck going that route? I’ve heard LinkedIn is really a great platform to find top talent. I tell my clients about it all the time.”

PM: “Yes, I use it all the time and love it.”

EK: “OK, let’s talk résumés. Do you have any pet peeves? What are your likes and dislikes? What do you like to see or not see?”

PM: “Well, I want to see 3 things:  how can you make me money?… how can you save me money?.. and how can you save me time? This is what the client wants to know, so this is what I look for.  I don’t like to read long paragraphs. I prefer bullets. I like to see experiences and accomplishments. Love to see numbers, rankings, percentages, etc.”

EK: “Just bullets? Ugh. Boring. I tend to stay away from just bullets. It looks like a grocery list. Numbers are great. Especially in sales résumés… definitely a must.”

PM: “No, I like the bullets. Paragraphs are too long. And yes, numbers are great and show me what they are capable of doing. “

EK: “OK. What about cover letters?”

PM: “I don’t like them, but I have to add that if you are going to write one BE BOLD! Don’t worry about “expectations”. Write something interesting!

EK: “I agree. Nothing worse than a canned cover letter. Make it as authentically YOU as possible.”

EK: “Any last thoughts about the résumé or cover letter?”

PM: “Have your references ready. Bring them to the interview. Have a clear and focused objective on your résumé so we don’t have to guess.  Be ready to answer “tough” questions at the interview. Don’t shy away from them. Be honest.”

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Peggy was so fun and enlightening to talk to that I look forward to continuing this conversation and bringing you more insight.

In the meantime, if you want to get in touch with Peggy McKee and help her celebrate her 10^th year in business, you can go to her website or visit at www.phcconsulting.com.

                

How many times this week has the phrase, “this economy stinks” come from your mouth? How many times this week have you thought, “in this economy, I’ll never get a new job”,

or “I better hold onto my job, even though I hate it, and just be grateful I have one!”.

After you think these thoughts, how do you feel? I can guarantee it is not hopeful or positive. What do you think this does to your chances of finding a job? Would YOU want to hire you? Think about it. You are feeling gloomy and decide to cold call a company about a possible position opening. How is the tone of your voice? Upbeat or down? What is your attitude like? Did you know our mind and body transmit energy frequencies that can be felt by other people?

 

When you go to an interview and you are thinking, “I know I am not going to get this job. Why would they hire ME? I just KNOW they aren’t going to call me back”, what do you think the interviewer is feeling? “This person is not the right fit for the company. I won’t be calling them back.”

Think about the times in your life in other situations when this has happened. When things went EXACTLY as you thought they would.

It is very natural to worry about the economy and the job market. Anyone who turns on the news would agree. But what does all this worry do for you? For your health? For your job searching state of mind?  Remember, you can’t change what is happening out there, so worrying does no good. When my Dad passed away unexpectedly, my Mom said, “I worried for 40 years about something happening to him on the road (he traveled for work), and he ended up dying at home.”

We can’t change things that happen to us, but we CAN change how we react to it. It is very easy to stick our heads in the sand and just hope things get better with the economy, OR we can pick ourselves up and create a healthier attitude about it.

 

So what can we do?

 

If you are in a job presently and you’ve put feelers out and opportunities haven’t popped up yet, then focus on your job in a positive way. Do whatever you can to be the very best you can be. Focus on strengthening relationships with co-workers, vendors, etc. Not only do positive relationships perk up our mood, but they also will let you know if a job has opened up somewhere.

 

If you are job searching, stop worrying about the competition or the ‘lack of good jobs’ out there and focus on your brand and what values you offer to an employer and how you will articulate that in an interview. Expand your job search into new areas: go to networking lunches/dinners, freshen up your resume, and get excited about your job search. You are unique. Sell yourself.

 

Take a chance. Try a new career path. You never know if you might be better suited for something else. But most of all, stay positive and hopeful. Don’t be a victim like everyone else. Stand out from the crowd and be confident. Remember, your vibrant energy shines through and is felt by those around you, including hiring managers.

DEVELOPING YOUR 2-MINUTE COMMERCIAL

At some point in your job search you will be asked to tell something about yourself.

Focus on what you have to offer. This is like a television commercial about you. A commercial sells products. Therefore, you should emphasize those strengths and qualifications most suited to the position you are pursuing.

Watch your language and presentation style. Use the formula: language + motivation = outcome. In other words, positive language + positive body language and behaviors = a positive and favorable outcome. This means there is absolutely no room for negativity. When you see advertisements, you will notice that they emphasize the positive outcome you will gain from the product, not the downside.

A sample two minute commercial may include information such as: personal qualifications, technical skills, relevant education, training, certifications and achievements.

Look at this sample two minute commercial from a corporate accountant:

“I am a CPA with over nine years of corporate accounting and financial reporting experience. In my most recent position, I was selected to lead several special projects which included strategic planning, forecasting and corporate treasury functions.

I was recognized last year as Manager of the Year for my ability to develop my accounting staff and provide training in many facets of customer service, auditing, time management, problem solving and other key functions. I have an MBA and am active in both the National Management Association and the Space Coast Chapter of the Florida CPA’s Association.”

Developing a fluid, confident and natural sounding commercial takes time and practice.

Good Luck!

Erin Kennedy, CPRW