Have you noticed that the working world is kind of like a track event? Some races are marathons, and the runners who win are slow and steady folks who keep on moving ahead, where the sprinters, the ones who zip past leaving their co-workers in a cloud of dust, don’t always stay on track. Not that sprinting is bad, it’s just a different race and the techniques that work in a short speed contest don’t do well in endurance challenges. Track events will generally have a variety of contests and different skills will win different events.
Sometimes an athlete will move from one event to another, like the sprinter in the marathon. If the sprinter has developed the endurance to keep a steady pace and still have the strength to run fast at the end, they will likely be the winner. If they have no endurance, they won’t be able to keep up in the long run. An athlete who has learned how to adapt can switch to several events and win them all, but it takes experience and training. It also takes recognition that they are capable of moving from one category to the next.
A worker who has moved up to manager or supervisor and shown 2 – 10 years of quality work is often ready to be promoted from one event to the next, but they have trouble getting the recognition for their abilities. Because they are seen as capable managers or supervisors, it doesn’t necessarily follow that they will be seen as executives. It’s like the marathon runner has announced they are entering the sprint.
Our professional resume packages highlight all the accomplishments in your career and showcase the skills that you will bring to a promotion. They are perfect for presenting your abilities as a professional ready to add a different category to your career.
If you have been the race for a long time, maybe it is time to up your game. Go over your resume part by part and make sure it represents who you are today and where you see yourself going. Do your accomplishments shine brightly? Is your experience rich with detail but yet concise enough to not bore your reader to tears? Does your resume have action statement and keywords to pass a keyword scanning machine? To stay competitive, update your resume yearly with highlights of what you did the previous year. Don’t leave it until the last minute when someone is asking for it. Like training, it takes a bit of time and thought, but the results will be worth it.
Top Questions You Should Not Be Asked
Interviewing
In an interview, it’s all about the questions. The conversation is pretty much a standard question-and-answer format for the most part. But there are some questions that should not be asked because it is illegal to do so. Federal and state anti-discrimination laws are designed to get you hired based on your skills, not a stereotype.
Doostang recently posted a list of Ten Questions You Should Never Be Asked In An Interview. It’s a clear list of questions that could be discriminatory and the possible “fair” questions that would be similar. The basic categories are simple:
- Who you are — your race, national origin, disabilities, age, gender, marital/parental status. These things should not affect your job in themselves, although being eligible to work in this country (national origin) or capable of doing the job with/without accommodation (disability, age) can be fair questions.
- What background you have — bankruptcy, arrest records, type of military discharges might come up in a security check, but they should have disclaimers or be part of a credit check you approve. They shouldn’t be reasons not to hire you.
- Which groups you belong to — political, social, religious groups or unions; if the employer is a religious association, they can give preference to those belonging to their religion, but for the most part, it shouldn’t be asked. Job-related groups like professional associations are different.
There are many reasons an inappropriate question comes up during an interview. Often, it has nothing to do with wrong motives. The interviewer is just unaware they crossed a line. Your response can be professional, tactful, and firm without creating more problems. Try answering in the form of how it affects your job. “I am able to fill all the requirements of this position” sounds a lot better than “That is a discriminatory question! You have no right to ask me that!”
Of course, if they push it, you could go there if it’s clear you are dealing with discrimination. But be professional, tactful, and firm about it and you’ll have a better response.
It is important to be prepared for potentially discriminatory questions, and that is part of your interviewing skills. There are a number of helpful posts when you follow the link, and each one will give you good advice. Professional Resume Services has a goal: we want to see you go through the interview successfully and get the job you want!
Think Grammar Doesn't Matter? Think Again!
Career & Workplace
The reason you need to work on writing accurately is because the first group of people (yes, I admit, I am one of those anal retentive types), are the ones who see grammar and spelling mistakes– and can’t help seeing them. They know, because they are told, that grammar and spelling don’t matter to many, but it matters to them. Because it matters to them, it affects the way they view a “professional” who makes a lot of grammar and spelling mistakes — they see an “unprofessional” who doesn’t care about details and may not do a good job.
All the advice on how to avoid mistakes when writing your resume and cover letters applies to your business writing, too. Even executive resume writers make mistakes, but when writing things that affect their job they carefully do their best to correct mistakes by proofreading and using tools like spellcheck. The tools are limited, so the human has to pay attention or the wrong (correctly spelled) word could be used. All the writing you do for your workplace should be proofread because it becomes a permanent record reflecting your abilities to communicate as well as the actual information in the material.
Whenever I hear someone say that spelling doesn’t matter, I think of Dan Quayle and potato. In 1992, Mr. Quayle was the Vice President of the United States, doing the best job he could. He was a guest helper at a spelling bee, using a flash card with “potatoe” on it, and corrected a student’s spelling of “potato” by suggesting it needed the “e” at the end. It would be easy to Google this incident, and you would see what that little mistake did to his political career because it gave his critics an excuse to dismiss his abilities.
Now, Mr. Quayle was not in a position to be proofreading right then. But you usually can be careful with the writing you do for business purposes. You can start to work on your grammar and spelling skills, too, by checking things that don’t look right. There are many helpful (and free) online lessons to take advantage of. If you know you are one of those who don’t “see” the mistakes, assume you are making some and do what you can to correct it. One of the most common spelling errors I see is “manger” for “manager”. I probably notice this the most because I used to make it all the time! Manger is an actual word so it was never corrected by spell check. Luckily, Microsoft Word has tools you can use and adjust to catch your most commonly misspelled words. Spelling matters, so make sure to have a second set of eyes on your work!
What Can You Do Today That Makes Your Job Better?
Career & Workplace
Have you noticed that small things can affect the way you feel? For instance, when I look at this picture of spring flowers, it makes me smile and think about Spring (if it ever comes back). I like looking at certain things, and when I arrange my surroundings to include those things, then I feel better about my job. I’ve learned that I need to do certain things to be productive and content.
The things you do every day make a difference in your job, don’t they? Of course they do! And those little things add up because a contented, productive worker is valued. When I say “contented,” I don’t mean you have no ambition. You can be very ambitious about your career and still be content in your daily surroundings because you have exercised control over your workspace. Here are a few ideas on how to do that:
- Control the clutter. There are at least 3 ways clutter affects your career: you lose important information, you get overwhelmed, and you look inefficient. It is worth the extra minute or so at the end of the day to restore order to your desk.
- Keep things clean. Use the canned air to get the crumbs out of the keyboard, and wipe off the mouse and anything else that you touch all the time. If you have disposable wipes in a fragrance you enjoy, all the better. Clean spaces feel better. Maybe because you aren’t breathing all that dust.
- Put some plants around. There are plants that will do OK in office environments. If you can’t do that, put something you like to look at in the spot you stare at while you ruminate.
- Keep a fun glass of water at your desk. Most offices have water dispensers, and you can pick up some beautiful goblets and tumblers at thrift stores because you only need one for yourself. You aren’t running a marathon. You are sitting at a desk, so you can add crystal elements to your work space if you find something you like. Mix it up and keep it fun — have a collection to choose from. And drink more than one glass of water a day because office environments are dry.
- Exercise. Getting your body moving is going to have a positive effect on everything you do. Forbes has a list of the 10 best exercises to do at your desk, and they are entirely doable. I did a few of them… and felt it the next day. Definitely worthwhile.
- Cut people a break. Their grumpiness probably has nothing to do with you, and a smile exercises your cheek muscles. It also gives you more control over your response to the situation.
The job you have today might be temporary. Your job might be “searching for employment,” You may not currently have a desk to put a crystal goblet of water on or a workspace to call your own. But you do have a daily environment that you can begin to control, and that will make your day better.
Is Your Resume Speaking The Right Language?
Resume Writing
Communication is all about getting across barriers to connect. How many times have you suddenly realized that you do not understand what someone means when they use a familiar word? Or have you experienced this: you want a solution to a particular problem and the salesman keeps insisting you need a solution to a problem you don’t have?
Employers encounter a variation of this when an applicant submits a resume. In her excellent article, “How To Speak The Language of Hiring“, Lydia Dishman says that hiring managers want to know the quality of experience and how a candidate will approach the job once hired. Resumes, on the other hand, tend to focus on actions and education. As a result, the resume is addressing the wrong question.
You can speak the right language and address the right question, by understanding the process and perspective of the employer. Your resume has to pass through a couple of filters before you get called in for the interview. Most employers will use an electronic filter first, an applicant tracking system. Then the filtered list of potential candidates will be read by the recruiter, who scans for more detail. Finally, those resumes passing these filters is put on the desk of the person who determines the best fit for the job and schedules interviews.
That’s three different perspectives with their own questions; your resume must pass all of them. Intimidated? You don’t have to be. Just remember to focus on the specific job opening is. Tell how you developed a skill like collaboration by being on a team that worked on the very thing they are looking for. The computer sees the thing, the person sees that you know how to collaborate.
Still confused? We offer resume creation in our A La Carte Services and a Resume Critique for those who just need to know if they are saying what the employers want to hear in language that communicates.
Does Your Resume Need A Gimmick?
Products & Services
There’s a lot of competition out there when you are looking for a job. Sometimes you might think you need a gimmick, something to get the attention of the employer and make you stand out from the crowd. A recent WSJ article, “In Tough Job Market, Applicants Try Resume Gimmicks” has some doozies. After all, if the average number of applicants for one job opening is well over three hundred, you have to try something to get their attention, right?
One guy tried taping his resume to a pillow. It didn’t ship well, but they were able to figure out his contact information and he made it to the interview, but he did not get the job with the company. Another did impress people with the pizza he sent along with his thank you letter after the interview, but that only lasted three months because that was the only time he really delivered on the job (see what I did there? Rimshot)
Bobby Gormsen is the senior recruiting manager at Etsy, a very creative place to work. He’s seen potholder resumes, embroidered cover letters, and applications in corked bottles.
“I’m sort of immune to this stuff,” said Mr. Gormsen. The candidates “get points for creativity, but it only tells one side of the story. We have a set of hard skills an applicant has to meet”—ranging from years of experience to relevant software languages—in order to be considered. No amount of creativity can compensate if those are missing, he said.
It seems obvious that a gimmick is recognized as an attention-getter that doesn’t promise quality. A well-written resume would. The hard skills and experience history that employers look for are clearly shown on a good resume. Expertly written resumes have skillful use of keywords that get you past the robot search engines and on the desk to be read by a person. They don’t need gimmicks, but they do need to be clear and professional.
Professional Resume Services include a number of A La Carte Services in our offerings. This gives you the flexibility to select the service you need without paying for the service you don’t want. You can be creative in putting together the package that gets you the best resume possible and forget about the gimmicks.
A Coach Can Give Your Career A Tune Up
Products & Services
You know when your car needs a tune up. The engine stops running smoothly, there’s a few sputters and jerks when you take off, and the cloud of exhaust doesn’t look good. If you just keep moving, the problem doesn’t go away — it gradually gets worse and eventually you aren’t going anywhere. Your car needs that tune up or there will be permanent damage.
Your career can be the same way. You gradually become aware that something isn’t “right” but you aren’t sure what it is. You keep plugging away at your job and things start to sputter. Eventually you realize that you aren’t going anywhere. What should you do before there’s permanent damage to your future?
One logical thing to do is give your career a tune up; looking at the overall picture of your job history and current position, checking your skills to see if they are current, evaluating the things that need to change and figuring out how to change them. You could do this yourself with research and advice from experts. Of course, you’d be trying to figure out which experts to heed and what to research, but it can be done.
People who have expertise with engines can easily do their own tune ups because they know what to prioritize. Career tune ups can be challenging because most of us don’t know which one of the little issues is the most important in the long run. This is where investing in the right coaching services can make the difference between a career that goes nowhere and one that takes off. So, how do you pick the right coach?
It’s a lot like picking the right mechanic. You look for experience, certifications, and happy customers. You might try them out by having a small job done and see how you fit with their personality because that will matter to you over time. The credentials aren’t just pieces of paper; they represent completion of strict standards that can be verified. Career coaches work the same way.
We offer Coaching Services in three different packages and an a la carte selection that pretty much guarantees you will find help for your career. Just like the professional mechanics, we have listed the credentials so you can verify them and be confident you are getting help from the best. Your career will get the tune up it needs, attention to the places you need help in and the help will be there. Pretty soon your career will be humming smoothly and you will take off!
Prepare Your Teen For First Job Expectations
Social Marketing/Online Branding
It isn’t summer yet, but it soon will be time for the teenage job market to open up for high schoolers looking to start their working careers. Even though these first jobs will probably not become careers, there are a lot of ways the first job does shape the habits and expectations you have about the working world. Some of the standards have always been there: Getting to work on time, not goofing off on the job, doing what you are hired to do, and being trustworthy have always been part of the picture.
But today’s teens are already networking and have a social media presence long before they start thinking about earning a paycheck. Because they are so familiar with digital interactions, and because they are immature, the idea that what they say and do online will affect their future is hard to grasp. It isn’t uncommon for someone to suggest their child work in a friend’s business and find out that their kids’ online activities were unacceptable for the position’s standards. How embarrassing is that?
If you have made an effort to continually ask questions like “Can social networking get you fired?” and listen to your child’s answers, you begin to see what their perspective of online activities is. Pointing out the realities, cases where that behavior did cost a job, furthers the discussion. Start talking about how important online branding is and what it is. Challenge them to do their own research and prove you wrong when you say that employers will look them up online.
This can go a lot of directions every time you have the conversation. Cyber-bullying, sexting, and all the rest of it are hopefully going to come up so you can hear what your teen has to say and tell them what you’ve learned. Online behavior didn’t used to be on the “getting your teen ready to have a job” list, but these days it is probably up in the top priorities.