There has long been a debate regarding references and whether or not to include them in a resume. Many applicants are uncomfortable providing the information up front, preferring instead to simply state that references are available upon request.This is an outdated method and I always encourage clients NOT to write that on their resume, rather bring them with you to the interview. Whichever route you choose, it is critical you be aware of what information you are providing to potential employers as well as their ability to check that information. In other words, check your references because you never know who does.

References typically fall into two categories: personal and professional. Professional references are preferable as they give a potential employer the ability to confirm our work history. Personal references work well for those with little work history. The important thing to remember is that both types of references can be checked.
When offering references, be sure to carefully follow these three guidelines.

  1. Provide complete contact information: When providing a reference, be sure to provide complete contact information. This includes full names, addresses, phone numbers and email addresses (when possible). Also include employment dates, job titles and supervisor names. Failure to provide complete information gives the appearance of attempting to avoid the references being creference information for people who do not know they are being included in a reference list. It not only puts them on the spot but failure to call and receive approval can mean providing bad contact information or worse…a bad reference.
  2. Know what they are going to say: When asking permission to include a former supervisor or co-worker on your reference list, take the opportunity to ask what they will say. While this may seem awkward, ensuring a positive review or reference is the best way to control this portion of the application process.
  3. Lastly, some states or companies place restrictions on what information a former employer can provide. In many cases, they are allowed to only confirm employment dates and salary history. It is always a better idea to use a reference that can provide applicable information about your work history and ethics. Be sure to confirm that your references can provide additional information to potential employers.

Some say that not everyone checks references, but I think today with such easy access via internet and reference checking companies, most do. The point is, you don’t know. Because of this, it is critical that all reference information be accurate and positive.
References can be an excellent way to personalize your work history. Carefully select the people you would like to use as references and confirm with them what they will say so you are aware of the information that potential employers receive. By properly preparing them, being honest in your answers and the information you present, you have a much better chance of presenting the best possible ‘face’ to potential employers.

**I am a member of the Career Collective, a group of resume writers and career coaches.  Each month, all members discuss a certain topic.  This month, we are talking about “scary” career or resume mistakes. Please follow our tweets on Twitter #careercollective.  You can also view the other member’s interesting posts at the end of the article.

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Executive or senior level positions are a different animal when compared to others. More than a simple experience, those applying for senior or executive positions have to be better, faster and more creative than the competition. Even the smallest of errors can quickly become roadblocks to future success. Understanding how to avoid scary resume mistakes is critical for those that hope to land a plum position.

Luckily, the scariest of these mistakes are also the easiest to avoid…if you simply know what you are looking for.

  1. Grammar: Sounds simple, but grammar and spelling errors can be the worst resume mistake. Poorly written resumes do not advertise the applicant as a qualified individual; instead, they advertise you as lazy, unobservant and possibly illiterate. This mistake is the easiest of all to avoid. Do not rely on spell check alone; instead ask a qualified friend or professional to review the resume for you as well.
  2. Poorly written objectives/career summaries: The career summary portion of a resume is often easy to overlook. Job seekers erroneously assume that those reading the resumes often ignore the section. Instead, the summary is your first and best chance to not only state your objective, but to add a sense of whom you are. Avoiding a poorly written career summary starts with putting in the appropriate amount of time writing it. Remain clear and focused on what you want to do, what you excel at, and what you can do for the reader. It is also a good idea to personalize summaries for specific jobs or positions.
  3. Hiding crucial information: Functional resumes sometimes seem like they are hiding information about the job seeker’s accomplishments and skill sets by ignoring the standard chronological format. If functional is still your choice, consider creating a hybrid functional/chronological resume that will please all types of readers.
  4. Being too general: Creating a generalized resume to use for every new opportunity is a mistake. Today, a general resume isn’t enough. Instead, develop a well written, grammatically correct base resume and personalize it for each new position. Carefully tweaking skills, highlighting different accomplishments and other critical areas more maximum impact is the best way to optimize your exposure to specific potential employers.
  5. Honest and Accuracy: “Everyone embellishes their resumes a little bit – right?”  While that may be true for some people, inaccurate statements or outright wrong information is a mistake and not smart to do. Today’s employers are choosing from a pool of potential employees that is bigger than ever. Be sure that the information contained in your resume is accurate. Be honest and forthright in your answers. Honesty does matter. Don’t be one of the fools who use embellishment to make their resume stand out—and then get caught later.

Creating resumes that make an impact doesn’t have to be difficult. Spending adequate time, making use of a proofreader, being honest and carefully choosing your format and the information you present is the best way to avoid scary resume or career mistakes.

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Read below for more resume and career advice from the Career Collective!

 

Where Are the Wild Things, Anyway?, @WorkWithIllness

Is Your Job Search Making You Feel Like a Smashed Pumpkin?, @DebraWheatman

Hiding in Plain Sight, @WalterAkana,

Don’t make these frightful resume mistakes, @LaurieBerenson

How Not to Be a Spooky Job Seeker, @heathermundell

A Tombstone Resume:Eulogizing Your Experience, @GayleHoward

The Top Ten Scary Things Job Seekers Do, @barbarasafani

Oh, Job Search Isn’t Like Trick or Treating?, @careersherpa

A Most Unfortunate Resume Mistake No One Will Tell You, @chandlee

Oh no. Not the phone!, @DawnBugni

Halloween Caution: Job Seeker Horror, @resumeservice

Boo! Are you scaring away opportunities or the competition? @MartinBuckland @EliteResumes

Your Career Brand: A Scary Trick or an Appealing Treat?, @KCCareerCoach

How to avoid mistakes on your resume, @Keppie_Careers

Sc-sc-scary Resume Mistakes, @erinkennedycprw

A Flawed Resume is a Scary Prospect, @KatCareerGal

Job Search Angst: Like Clouds Mounting Before a Storm, @ValueIntoWords

Does Your Career Costume Fit You?, @expatcoachmegan


Looking for a job is not always fun, and you need a good resume to help you along in the process. Here’s an important question to consider—does your resume give the impression that you are overqualified for the job you want? Or, are you truly overqualified to get the job that your heart desires?

Having too many qualifications for a job can be detrimental to a job seeker looking for either a different type of position, or one considered “lower”.  Deciding how to write your resume properly to get the job you want is a necessity.
However, there is one other thing to consider when re-writing your resume, be sure to include the important things. Deleting things from your resume can be very detrimental to your job search, even if you feel it will over-qualify you.
Something else to keep in mind about changing your resume around for the one single job that you want is that the company may have other openings. This is an important point to consider—quite often, a resume will be passed around within a company if the job you want is not available. When you suddenly present a resume that is accurate and different from the original, your prospective employer will be put off. So, the problem that presents itself is how to write the resume, still show that you have a lot of qualifications—but scare possible employers away.
You are determined to get a job that you really want, but you are overqualified for it. There may be a number of reasons for your decision to “lower yourself”, and this is something to consider when talking to prospective employers. Once your resume has made it into an employer’s hands, and they seem interested, some will be confused. Why would you want a job that is beneath you? Have some valid reasons to back yourself up. Tell them what made you come to this decision. You don’t need to say, “well, I can’t get anything else”, but you could say something like, “Yes, I know I might be a little overqualified, but this type of position has always interested me and I think having these extra skills could really impact the position and what it could do for ABC Co.” etc.
Changing industries and jobs may be more difficult to do due to your being over qualified. On the other hand, your willingness to learn something new may make all the difference in the world when the prospective employer considers you for the job. It does not matter if you are overqualified for a job or not—it is still possible to get it. Communicating properly—both verbally and through demonstrating an eagerness to learn and change—will make a huge impression.


The word “resume” gives some people the shivers when they think about having to write one. This reaction is truly not necessary—all it takes to write a resume is a little bit of effort, and some thought. The following are some basic tips on how to write your resume. While the actual writing process takes a lot of thought, planning and strategy, having a “to do” list like this will keep you on track.
Knowing what will go into a resume is the most important thing. In other words, your very first step is to plan out what will go into the resume—sort of like the term papers you wrote for school, or a shopping list.
Think about what jobs you have done, the time spans each of them have covered, and the job duties included. Don’t put them in a specific order yet, unless it’s easier for you to work that way.

Begin at the top of the resume, and decide the format that you want to create it in. List your name and contact information first. After that will be the career summary, your job experiences, and follow them up with education/credentials/professional development.
Start out writing each job description, in a loose, easy manner. Whether you choose for that to be just a few words for the description, or a list of words done as bullet points, it doesn’t really matter. Whatever works for you is what counts.
Look at the jobs that you have in front of you. Some people prefer to take the paper that they’ve used to jot these descriptions out on, and cut it up to rearrange the jobs into the correct chronological order. Others just use circles and arrows. Once you have decided the order in which you want to put the jobs, look at the descriptions again. Put the words into a coherent, thoughtful description of that particular job.
See? You are already writing a quality resume—it’s that easy.
Refining the job descriptions so that they make sense, don’t run on, and will put you into a positive light are the next step. There are some other things to consider now, in addition to the job descriptions. Education is an important thing to list on your resume. With that in mind, list whatever college or technical/trade school experience you may have. Remember to keep it reverse chronological (the preferred choice), listing the most recent position first.
List things like the GPA that you had, any school-related leadership positions you may have had, and extra-curricular activities as well, but ONLY if you are a new grad.
Now, create a career objective or career summary (I always do mine last, after I get a strong familiarity with the client’s history). What do you want to do in your career? What do you want the reader to know about you, your strengths and what you can contribute? You should remain very clear and focused in this area. Think of your brand. Do you have one?
Learning how to write a resume isn’t difficult as long as you devote the time, thought and planning into it.

Do you know what this month is?


It’s September: Update Your Resume month.
You may be thinking, “Yeah, so? My resume is fine, and besides, I’m not “looking” for a job, so I don’t need it updated.”  I think perhaps at one point in time, a decade or so ago, it was OK to be that sure, but not anymore.
Do yourself a favor, get it updated today and save yourself any anxiety in the future when the perfect opportunity presents itself, because you will be COMPLETELY PREPARED.


So many people are put off by the idea of writing a resume, and ignore doing it until the absolute last possible minute, many times when it is too late. Using a resume that is written properly will save you a lot of heartache in the end, though—and is worth the time investment. Taking advantage of keywords to write a resume is an excellent idea, particularly if it is done well.

One of the main reasons keywords is such a hot topic is because of company scanning machines. Employers use scanning machines to search for keywords in a candidates resume that match their requirements, weeding out everyone else whose resumes don’t match that.
In the last decade or so, it has become the norm for resumes to be sent out over the internet through search engines—particularly the job hunting search engines. Employers will take advantage of these particular search engines, and feed in the required information for each job posting, and a set of tags. In other words, the tags are the keywords that they are looking for in resumes. These tags not only help the companies, but they help you by permitting you to select categories that you feel fit your skill level better. By knowing what category you picked the job from—operations, finance, sales and marketing—you can re-word your resume using relevant keywords to fit the job description (posting) you are interested in. So, how do you know what keywords to add in a resume?
Make a rough list of what you need to add to your resume. Consider the jobs that are on your resume already. What things do they have in common? Start to think about what words you could conveniently place to attract prospective employers’ attention throughout your resume—words that are part of your past experiences–and relevant to the next position. Previous experience managing a manufacturing company can be turned into a keyword, or two—manufacturing operations or operations executive.
Place the keywords appropriately in your resume. Make the sentence or title that they are in seem natural, yet the placement of the keyword will gain attention, especially in the search engines. Consider a bulleted keyword list under your career summary.  Grabbing the attention of human resource managers or the hiring person is easier if you have a keyword list.
Now that you know how keywords work in a resume, take the time to rework your resume. A little bit of extra effort quite often pays off in the long run—especially when you’re looking for the job of your dreams.

Job hunting is not anyone’s favorite thing to do. Neither is writing a resume either, unless you do it for a living. So when you find errors on your resume after you’ve sent it, how important are they?  This just happened to a friend of mine. No sooner had her finger hit ‘send’, did she realize there was a typo in the career summary at the top of page 1. Are those mistakes really going to cause you serious problems?
Well, the answer to that is that it depends.  There are many different types of errors that you might find on a resume, and while some of them are ridiculous, others are so inconsequential that no one will notice.
For example, formatting errors are more noticeable than anything else, and will leave an impression that the person who is submitting the resume doesn’t know what they’re doing. If the resume wasn’t created by you, it will still be the impression given to the employer. Ensure that your resume is properly formatted. In other words, all the edges match up, because looks do count. Pay attention to whether or not bullet points are used in appropriate places, if you have chosen to use them. Make sure everything is consistent. If you are going to capitalize your job title, make sure ALL job titles are capitalized, etc.
How important are errors on a resume? Is your contact info correct? There is a difference between the town names Brookfield and Brookville! Let’s say Person X living at 123 Main in Brookfield lands a job—but their resume says Brookville. When the job offer is mailed to the wrong address and comes back as returned mail, that’s a big problem.

Incorrect information on a resume is also a major resume no-no. Lying about previous experience or schooling is a huge problem. How important are these errors on a resume? More than likely, at some point in time, you will get caught, and your credibility could be ruined. Oh, and you’ll probably be fired, too.
When creating your resume be truthful about where you went to school, what your ranking was, and when you graduated. If you took longer to graduate, you can explain that in an interview.  Past experiences are listed on your resume with the most recent on top and a description of what the job was, using as few words as possible. Many people are too wordy, which is a turn-off to employers looking for potential workers. Keep it straightforward and simple. Cut the fluff words and stick to the point.
Spelling counts for a lot and the spell-check function on your computer can be a valuable tool. Be aware of how to spell the names of personal references properly. When potential employers call to check the references with these people, they don’t wish to be embarrassed by asking for the wrong person due to the name being misspelled. You should always spell-check and proof your work obsessively, or at least 2-3 times. Beware: spell-check doesn’t catch everything. I used to always automatically type “manger” for “manager”. I don’t know why, but I did. Manger is a word so spell-check never caught it. I did though. Luckily there is a cool tool in MS Word (auto correct options) where you add the words you misspell the most and it will automatically correct them (whew!).
Really, how important are errors on a resume? It all depends on the position you are applying for. If you are looking at a small spelling mistake in a sentence, and you are applying at an auto parts store for a cashier position, then it’s probably not a big deal. However, if you are applying as a newspaper editor with that same resume, it is a big deal. In the end, your resume should still be perfect anyway.

Time and technology changes everything, even how we write our resumes. The old fashioned chronological resume that worked so well even just five years ago may now land your resume in the trash can before it has even been looked at. If you want to stand out, you need a career summary. What’s more, readers of resumes love them. A properly written career summary can quickly and efficiently spell out to a prospective employer why you are most qualified for the position. Simply put, a career summary can be the difference between landing an interview and missing an opportunity.
The career summary typically is positioned beneath your contact information, directly above job experiences. It offers you a chance to quickly summarize all of your relevant experience in one place. By carefully selecting achievements and successes in your career summary, you are creating an effective picture of what you can offer a company. Use your career summary to easily point out what experiences from each of your previous jobs is applicable to the one you are seeking.

While a career summary is not mandatory, and is not suggested for people with little experience, most job seekers can benefit by including a summary in their resume. Writing an adequate summary takes a little bit of skill and should be done on a case by case basis.  If you are looking for a new position and would like to include a career summary on your updated resume, there are a few simple steps to take.

  1. Update your resume: update your resume with new experience and achievements as you normally would.
  2. Review positions: during your job search, carefully review each position you are interested in for their specific qualifications. For example, a particular position may require five or more year’s experience.
  3. Customize your summary: create a new career summary for each position you are apply for, utilizing the specifications discovered during your review.

By creating custom career summaries for each position you apply for you can easily tailor your resume for each position.
Formatting your career summary is easy as well. Most resume experts agree that a bullet point format is best for your career summary section. Try to include three to five bullet points, applicable to each specific job, in your career summary. The bullet points draw the eye and customized qualifications will guarantee further interest in you as a candidate.
Always remember that by not including a career summary with your resume most of your experience is likely to be overlooked. Most hiring professionals quickly scan initial resumes, focusing almost entirely on the last position held. They are unlikely to look at previous experience, meaning much of your experience will be unread and ineffectual. A career summary allows a hiring professional to understand how your entire career experience has molded you to be a perfect fit for their needs.