Interview Responses to Avoid at All Costs

InterviewingJob Search

Business interview

An interview is your opportunity to sell yourself. Regardless of how much you may look the part, you need to answer the questions correctly to get the job. Interviewers ask key questions and look for certain types of answers. Honesty is always the best policy, but remember that it is okay not to offer information that was not asked.
Never bash your former employer.
It doesn’t matter if your last boss was the Wicked Witch of the Workforce, don’t say anything negative about your former employer. Instead of saying that you left your last job to get away from your boss that micromanages like it’s going out of style, say that you are looking for an employer that wants to utilize your talents and allow you to truly contribute to the company. Instead of saying what you hated about your last employer, focus on what you love about the employer that you are interviewing with.
Avoid slang.
It doesn’t matter if everyone you know uses double negatives and slang, don’t use them in your interview responses. Always make sure that you look and sound very intelligent and articulate in an interview. You might be a college graduate from an ivy league school, but if you speak like you dropped out of grade school in your interview, there’s a good chance that you won’t be getting the job. An interview is the place to be as professional as possible.
Always have questions.
Almost all interviews end with the interviewer asking you if you have any questions about the position or the company. Be certain to have some questions. However, avoid questions about pay, vacation time, hours, bonuses, and similar things that depend on you actually having the job. Instead, do some research on the company that you are interviewing with and ask a question about something that you read. This shows that you are interested about the company and have done some research.
Never say you were fired.
When asked why you left your last place of employment, never under any circumstances should you say that you were fired, even if you were. You could say instead that you and your manager agreed that your last position may not have been the best fit. Do not lie about why you left, but avoid using the words fired, terminated, and let go in your explanation of why you are no longer with your previous company.
Don’t lie.
It’s better to admit that there is something that you don’t know than to lie. If you find yourself put on the spot with a question that you don’t know how to answer, it is perfectly acceptable to ask for a moment or two to consider your answer. When you give the interviewer a well thought out response to the question that was posed, you can also make a point of emphasizing that you don’t make snap judgments and decisions, but instead prefer to think through how you are going to answer the situation. In many situations, this type of personality trait can be an asset.

Getting a good reference… regardless of the circumstance

Career & WorkplaceInterviewingJob Search

Reference Checker
Employee references can be the linchpin of a successful job search. If you nailed the resume, cover letter, phone interview and in-person interview, then it comes down to your references.
There’s no worse feeling than worrying that your references are sub-par, average or even detrimental. When a person’s made it so far in the job process, they don’t want to fret that their references will keep them from that dream job. If you’ve had some bad experiences with jobs and subsequent references, here you’ll find advice on how to get employment reference, even when leaving a job in a less than optimal way.
Reasons for bad or no references
Everybody has jobs they’d rather not list on their resume. It’s not because they did a bad job, but because either an unavoidable conflict with a colleague, miserable working conditions or an incorrigible boss ruined the job. There is no point in regretting these situations, because they’re well in the past. Learn from them and move on. The best way to move on is with a new job.
The reference essentials
When selecting references, always choose people that will say good or great things about you. The ladder is preferred, however. You want the highest marks you can get. For some jobs that may be a challenge. Often times our resumes hinge on the accomplishments we achieved at one or two jobs. If you take these approaches below, you should have success in at least getting a good employment reference despite a bad boss or bad job.

  • Ask a colleague
    • Ask a co-worker whom you worked with to recommend your work. This is not the best option, but it’s better than nothing when you need a reference for your top job. The co-worker should be someone you trust, worked closely with and will know your skills. This colleague can even explain how you handled the job well, despite adverse conditions, and answer a question that might have put you on the hot seat about your past job.
  • Seek a mid-level manager or supervisor
    • Everybody has worked at a job with a head boss who micromanages, controls and demeans. Bad bosses are everywhere. Often coworkers and other supervisors recognize when a boss is bad. Choose your immediate supervisor or even a manager who knows your work but you did not work with closely. This person should be able to explain your accomplishments and talk about your character.
  • Seek a former manager or colleague
    • Before I go forward, make sure the former manager or colleague does not still hold a grudge against the job. Negative Nancy or Debbie Downer will detract from you when being asked reference questions. You can’t afford to have a person with a negative demeanor threaten your job. But yes, a former manager or colleague can be a good reference even if they are no longer at the job. This person should be able to speak of your best work and your success despite adverse conditions.
  • Choose a client
    • People often overlook their clients, but a top-tier client that you worked with daily can speak as highly to your success as a manger. A client is not as aesthetically pleasing on a resume, but it will give them an insight into your performance and people skills.

The key nugget of advice to remember about seeking an employment reference from a bad job or bad boss is to be creative. Think outside of the box in searching for people who know your job and can speak for your skills.

I read a lot of blogs. A lot. I want to read even more, but it gets overwhelming when I see my Google Reader overflowing with unread blog posts. So, I got to thinking that if I did it for “research” it would actually be job related. Yes, I am justifying my blog reading addiction. But who cares.
I’m not a professional reviewer obviously, so I am just going to give my thoughts on the blog and how it helped me, how it might help you, or just why I liked it. Some will be career related and some not, because let’s face it, not every thing I read is career related. Gasp!
You never know… my next review might be YOUR BLOG!
So, without further ado, I give you….

HealthcareITCentral.com by Gwen Darling

Gwen Darlingcphoto4
There are so many reasons why I love this blog. But first, a little background on the company and Gwen herself.
Having met and gotten to know Gwen through a mutual connection and eventually a collaboration,  I have watched HealthcareITCentral.com grow and expand its reach in just the short period of time that I’ve followed it.
Gwen is a matchmaker. Professional matchmaker that is. Her company successfully pairs the perfect candidate to the perfect company. HealthcareITCentral.com finds and offers job openings, places for candidates to upload their resumes, search engine to perform company research, networking, articles, and more. It is chock full of resources to help any Healthcare IT job seeker find what they need. What’s more, the other side of the website is for employers LOOKING for candidates. They are able to peruse the database to see who matches which position. Everything a Healthcare IT professional needs in one interesting site.
Gwen’s blog is housed under the Healthcare Informatics site, the #1 trade industry publication for the Healthcare Informatics industry. Her blog goes from delightfully funny, “When it comes to your Resume, are you a Flasher, a Streaker, or an All-Out Nudist?” or “I’m talking to you Mr. Pimp Daddy CIO” to thoughtful “What Job Seekers can learn from Farrah” . Her clever blend of useful information and feisty humor makes her blog an entertaining read and one of the top on the site. Job seekers outside of the Healthcare IT industry can benefit from her posts as well, as they do not all relate to the healthcare industry. Many of her posts are stories or things that she has encountered and we can all relate to (think “When limp becomes memorable”), and that shared connection is what keeps me coming back for more.
I look forward to every one of Gwen’s posts. Always insightful, never boring. If you want to read, laugh and learn, check out Gwen Darling’s blog. You won’t be disappointed.

"Ummm. I didn't need to know that." TMI during interviews.

Career & WorkplaceFeatured ArticlesGuest PostsInterviewingJob SearchProfessional Resumes

Editors Note: Kristi Musgrave is a colleague and friend of mine, as well as today’s Guest Blogger. She has oodles of management experience and tells us what it’s like to be on the other side of the desk. Here is some good advice on what NOT to say during an interview.
***************************************************
42-16476780
“You won’t believe this,” he said. “What?” I asked. “We just had a candidate offer to show the hiring manager his gun shot wound.”
Why do people do this? Is it nerves? Do they just not know any better? Why do people share too much or inappropriate information during job interviews?
For the past 10 years I’ve had the opportunity to interview a variety of people and I am still amazed at what they will discuss during an interview. I’ve heard about fights with family members, pets that have died, and mean bosses. I’ve even been asked if I have a prosthetic eye. I don’t by the way.
The purpose of an interview is to assess a candidate’s suitability for a job. A significant part of that assessment will be based on what you say during the interview. Avoid discussing personal information unrelated the position. Discuss your experience, the skills you have that make you well suited for the position, and why you are the best candidate.
Rachel Zupek, a writer for careerbuilder.com offers this advice  (you can read the full article here):
Go ahead with the following personal info:

  • Goals – It’s OK to talk about what you want in your next assignment and what inspired you to apply for the position.
  • Growth – You can and should talk about the things you’ve done up to this point to invest in yourself and your professional development.
  • Highlights – Relate the highlights of your greatest professional achievements to date without exaggerating or pontificating.
  • Motivations – Talk about what motivates you, excites you, what brought you to that particular industry and what attracted you to that specific employment opportunity.

Do not delve into these personal topics during your interview.

  • Lifestyle choices, politics, religion or family plans. Controversial topics may make for stimulating conversation but an attractive employee does not stimulate water-cooler frenzy among the masses.
  • Endless name dropping. You can establish that you know some of the same people as the interviewer to build rapport, but don’t think you’re upping the ante by upping the volume.
  • Health history. Stay away from your health history mental and otherwise. You’re supposed to be positioning yourself as dependable and reliable; not as a candidate likely to spike the bell curve on benefit-related expenses.
  • House problems, nanny drama or rehab trips. Employers don’t want to know much about your life except as it relates to what you’ve done professionally and what you’re likely able to do for them.
  • Bosses from hell. Simply put, no prospective boss wants to hear a litany of “boss from hell” stories.



So, unless you’re interviewing for a position as nude model for a sculpting class, discussing your gunshot wound is way too much information for a job interview. Keep your answers professional and focused on your skills and experience as it relates to the position.  Good luck at your interview.
++++
Kristi Musgrave is a Senior Validation Engineer with the Validation and Compliance Institute, LLC. She provides cGMP training, validation, and auditing services for the FDA regulated industries.  You can reach Kristi at musgrak@gmail.com

We all hear about “persistence pays off” and “if at first you don’t succeed, try, try again”. We are told to be persistent about what we want and if we really try hard enough, we’ll get it. But at whose expense? And when is it time to let go and move on?

I’ve recently come in contact with someone who wants to sell me something. This is something I’ve been thinking about buying for some time, but have taken my time because I want to be sure it is right.  I’m usually an impulse buyer (bad, I know), but this is different because it pertains to my work. So, I’ve been looking at this particular product from a new company that seems on the up and up, even though they are brand new to this market.

As I was quietly browsing online, I decided to send an email with a question. Big mistake. It started an endless stream of emails, phone calls, and more emails to try and entice me to buy. The first few emails I didn’t mind, but now it’s become a hassle. I don’t like to be rude and I don’t like hurting anyone’s feelings, because he seems like a nice fellow. So, I’ve told him gently in my emails that I wanted to think on it some more. Still, the emails haven’t stopped. Oh, the emails, the emails. Please STOP!

Now, I don’t want the dang thing anymore, I just want him to lose my email address. With his constant persistence, he has lost my sale. Not only did he lose my sale on that one product, but I will never go to the site AGAIN. Why would I chance the month’s worth of emails and aggravation?

So, when is persistence too much? When is it too much during the job search/interview process? How many times should you call the HR person/recruiter? I’ve been asked this a lot. I think post interview follow up is an excellent thing. Post interview stalking is completely different. You really only need to call once. Twice is pushing it. Chances are, they DID NOT lose your phone number/email/address, etc. They will call you when they are ready. Believe it or not, they do have other things to do in their daily work life. Sales clients tend to think, ‘if I pester them to death, they will know how great I will be in the sales position’. Ix-nay that idea. It will work against you.

I know all about impatience and just wanting to know. I am terribly impatient and tend to hurry things along to get to the prize. As I’ve gotten older, I’ve learned to sit back and wait for things. They usually always appear. So, rest assured, if you are the candidate they want, they will call. It might not be in your timeline, but they will call.

I read a lot of blogs. A lot. I want to read even more, but it gets overwhelming when I see my Google Reader overflowing with unread blog posts. So, I got to thinking that if I did it for “research” it would actually be job related. Yes, I am justifying my blog reading addiction. But who cares.
I’m not a professional reviewer obviously, so I am just going to give my thoughts on the blog and how it helped me, or how it might help you. Some will be career related and some not, because let’s face it, not every thing I read is career related. Gasp!
You never know… my next review might be YOUR BLOG!
So, without further ado, I give you….
PHC Consulting, the “Sales Recruiter” by Peggy McKee
https://www.phcconsulting.com/WordPress/
Peggy is a medical sales recruiter. You might remember hearing about her when I interviewed her a couple of months ago for a post I wrote. Peggy writes her blog as if she is talking to you directly. She has a “no bull” attitude and will tell you like it is. If she doesn’t like your resume, you will be the first to know. If she thinks you are not dressing up to snuff, better heed her advice, go home and change. If you don’t have what it takes for the job, she’ll let you know.
Her blog is packed with interesting things. Lots to “see and do” there. Aside from posting regularly about all things a recruiter wants to see and know about you, the candidate, she periodically adds interesting short YouTube videos. I love one she did with a stack of resumes and her take on them.
Though Peggy is incredibly busy with her recruiting career, I love how she takes the time to sit down and write about different things that can help you in your job search. You can tell she truly cares about what happens to job seekers.
I will continue to read Peggy’s blog for my own continuing education. I’ve learned some things from her myself (she hates paragraphs-no matter how small-on resumes, she only likes bullets) that even if I disagree with her (I do-on that point) it won’t stop me from looking forward to her newest blog post.
Keep ’em coming, Peggy!
https://www.phcconsulting.com/WordPress/

Job Searching the Hidden Market

Career & WorkplaceInterviewingJob SearchNetworking

Job Searching the Hidden Market

Learn how to use the best executive resume format.
In a climate like the one we are in, it’s easy to feel like we will never find the job we want, or that ‘no one is hiring’. However, you can increase your chances of landing multiple interviews if you can tap into the “hidden” job market, or, the one that hasn’t been advertising. Contacting the companies/contacts directly makes a much more powerful impact then random online resume posting.
How do you do this? Have a plan! This may take a little longer, but it’s the best way to control your job search, land quality interviews and increase your pay scale.
1)  Get your online presence together. Chances are, if you are going to be Googling companies, they will Google you. Create a Google profile or a LinkedIn profile and put your brand out there for the employer to see. Show your stuff.
2)  Make a list of your target information— industry choice, job position, company listings, etc.
3)  Do a Google search on your industry and job titles. There may be quite a few, but you can weed through what you like and don’t like. You can also do a local business search with the same requirements and see what you come up with.
4)  Send your resume directly to the hiring person. This is usually the person who is 2-4 levels above where you see yourself within the company. Make sure your cover letter is short and concise.
If this method makes you squirm a little, remember that you will see significantly higher results than you would normally. It’s also good to move beyond your comfort zone. Clients who’ve used it report more interviews, shorter interview cycles and less competition. This also works much better than blindly submitting your resume to lots of job search engines and reduces your anxiety of not knowing if the person who you want to see it really saw it or not.
In the end, it will give you greater job search confidence and renewed excitement about the job search process. Try it and see. Then let me know how it went.

Interview with a Recruiter

Recently, I had the pleasure of having a conversation with a smart, straight-talking recruiter, Peggy McKee.
Peggy McKee is the owner of PHC Consulting. Her firm specializes in matching medical and laboratory sales reps/candidates with companies, and does so with great success. Despite the economic downturn, Peggy’s company has flourished and she’s had to hire additional staff to meet the placement demands. With her strong understanding of the medical sales industry, interviewing and hiring, she’s helped develop teams of top sales talent for laboratory service companies.
Having my clients in mind, I asked Peggy several questions about her recruiting process, what is important to her regarding hiring the right candidates, her thoughts on résumés, and more. I’ve wanted to “officially” interview a recruiter for a while because of the number of questions I get from my clients about what recruiters look for.
Our conversation went something like this:
EK: “Peggy, where do you find your candidates? Do they come looking for you? Do you recruit them? How does it work?”
PM:     “40-50% of candidates come straight to my website (www.phcconsulting.com). The other half is split between referrals, direct soliciting and social networking. “
EK: “Are candidates are expected to pay you?”
PM: “Absolutely not. Candidates should never pay a recruiter. Companies pay the recruiter for the placement. That’s how it works.”
EK: “It seems like I remember way back when some candidates had to pay the recruiter a percentage or a fee for the placement. I’m glad to know it’s not like that anymore… at least not with all recruiters.”
EK: “So you use some of the professional and social network sites to find talent?”
PM: “Definitely. I use LinkedIn and Twitter to find candidates by typing in keywords, names, titles, searches, groups, etc.”
EK: “And you’ve had good luck going that route? I’ve heard LinkedIn is really a great platform to find top talent. I tell my clients about it all the time.”
PM: “Yes, I use it all the time and love it.”
EK: “OK, let’s talk résumés. Do you have any pet peeves? What are your likes and dislikes? What do you like to see or not see?”
PM: “Well, I want to see 3 things:  how can you make me money?… how can you save me money?.. and how can you save me time? This is what the client wants to know, so this is what I look for.  I don’t like to read long paragraphs. I prefer bullets. I like to see experiences and accomplishments. Love to see numbers, rankings, percentages, etc.”
EK: “Just bullets? Ugh. Boring. I tend to stay away from just bullets. It looks like a grocery list. Numbers are great. Especially in sales résumés… definitely a must.”
PM: “No, I like the bullets. Paragraphs are too long. And yes, numbers are great and show me what they are capable of doing. “
EK: “OK. What about cover letters?”
PM: “I don’t like them, but I have to add that if you are going to write one BE BOLD! Don’t worry about “expectations”. Write something interesting!
EK: “I agree. Nothing worse than a canned cover letter. Make it as authentically YOU as possible.”
EK: “Any last thoughts about the résumé or cover letter?”
PM: “Have your references ready. Bring them to the interview. Have a clear and focused objective on your résumé so we don’t have to guess.  Be ready to answer “tough” questions at the interview. Don’t shy away from them. Be honest.”
**************
Peggy was so fun and enlightening to talk to that I look forward to continuing this conversation and bringing you more insight.
In the meantime, if you want to get in touch with Peggy McKee and help her celebrate her 10th year in business, you can go to her website or visit at www.phcconsulting.com.