How to Get Employers to Call You Back

Career & WorkplaceInterviewingJob SearchSuccess Strategies


How many times have you found yourself in this situation: several days prior, you had an interview.  It seemed to go well and the interviewer informed you that they would ‘get back to you.’  You went home, excited, but as the days passed with no call, you begin to question every aspect of the interviewing, wondering where you went wrong.

This happens more often than many HR professionals would like. Relax. Sometimes a busy schedule of interviews and work sometimes gets in the way of them calling you back.  Learning techniques aimed at discovering how to make employers call you back is an easy and beneficial addition to any job seekers trunk of tricks.

  1. Don’t Expect It: Don’t ever assume that you will get a call back.  Instead, make it a point to discuss the point of next contact before finishing the interview, meeting or phone call.  This can be as simple as asking when an appropriate time would be for you to follow up.  Many job seekers are leery of this, feeling that it will make them appear pushy; however, politely asking for a follow up isn’t being pushy.  I think it shows motivation and Always ask for a follow up.  Never leave it to chance.
  2. You Are Responsible: At the end of the day, you, as the job seeker, are the one responsible for the follow up, after all, it is you that wants the position.  Take responsibility for the part you play in follow up meetings and calls by asking for them, being polite is subsequent contact and following through on any promises you make.
  3. “I’ll Get Back To You” isn’t enough: “I’ll get back to you’ may be the five most dreaded words in the job seeking business.  Don’t ever leave a meeting or interview on this note. If a potential employer uses this line, ask them when!  If they cannot provide you with a specific time frame for a follow up, ask when it would be appropriate to follow up yourself.  Again, don’t be afraid to schedule your follow up.
  4. Keep Calling: If you were unable, or afraid, to schedule a follow-up, wait three days and follow-up yourself. Again, many job seekers shy away from this tactic, but remember that the interviewer or HR manager is busy as well and a gentle reminder is not harmful.  Be respectful whenever leaving a message and always be consistent.

Getting that all-important call back can be difficult and waiting for it can be even worse. Instead of leaving it up to fate, take matters into your own hands.  Be proactive by scheduling follow-ups.  Be polite, but assertive, when asking for a follow-up call or meeting.  Don’t ever be afraid to follow-up yourself.
Waiting is an unfortunate part of finding employment. If you are like me, waiting for anything can be excruciating. You can make this waiting a bit easier to endure by learning how to make an employer call you back.  The peace of mind a scheduled follow-up can give you will make the waiting game much easier.


Many executives who are looking for an opportunity to receive their Masters degree without impinging on their current responsibilities are turning to Executive MBA’s. These unique programs offer professionals a curriculum that fits neatly into their professional world.  The programs are designed for a group setting and in most cases, a group of students will begin and complete the program together.  The short length of the program, typically two years, is also advantageous.  Still, many professionals wonder about executive MBA’s:  are they needed and what’s the value?

Executive MBA programs are similar to more traditional MBA programs. Courses include advanced finances, accounting, management, statistics, information systems and marketing.  In the competitive world of upper management and executive positions, obtaining an advanced degree is often a necessity.  The nature of the executive MBA makes this possible for those who otherwise would not be able to.
People who are attracted to the Executive MBA program are varied. Most share a desire to grow professionally and who do not have the time to complete a more traditional program.  In most cases, EMBA candidates have ten or more years experience in their given field.  Individual schools may have a variety of other requirements as well.  These may include professional recommendations, GMAT scores and a complete professional resume.
Obtaining an executive MBA can have a large impact on your career. The degree represents another level of experience and sophistication.  Advanced knowledge and new skills allow you to expand your roles.  In a world that is competitive on a global nature, this experience and these skills can be invaluable. For self-employed individuals, the degree is equally useful.  It will provide you with yet another platform from which to launch future business endeavors and successes.
Price may be a concern when deciding whether to obtain your executive MBA. It is true that the cost can seem quite steep; however, the price of the degree is an investment in your future. In some cases, it may be possible to defray the cost by working with your employer.  Even if this is not the case, understanding the inherent benefits of an MBA and an executive MBA in particular, often makes the price of the degree well worthwhile.
Determining if an executive MBA degree is ideal for you is a personal decision. The price and time commitment often seem steep.  Still, the benefits and the potential for future job growth and potential increased earnings often make working towards this degree a simple decision for many professionals.
If you are considering working towards an EMBA, discuss the matter with your employer. Doing so may help you defray some of the costs.  It will also give you an idea of what benefits you can hope to reap upon completing your degree.


There has long been a debate regarding references and whether or not to include them in a resume. Many applicants are uncomfortable providing the information up front, preferring instead to simply state that references are available upon request.This is an outdated method and I always encourage clients NOT to write that on their resume, rather bring them with you to the interview. Whichever route you choose, it is critical you be aware of what information you are providing to potential employers as well as their ability to check that information. In other words, check your references because you never know who does.

References typically fall into two categories: personal and professional. Professional references are preferable as they give a potential employer the ability to confirm our work history. Personal references work well for those with little work history. The important thing to remember is that both types of references can be checked.
When offering references, be sure to carefully follow these three guidelines.

  1. Provide complete contact information: When providing a reference, be sure to provide complete contact information. This includes full names, addresses, phone numbers and email addresses (when possible). Also include employment dates, job titles and supervisor names. Failure to provide complete information gives the appearance of attempting to avoid the references being creference information for people who do not know they are being included in a reference list. It not only puts them on the spot but failure to call and receive approval can mean providing bad contact information or worse…a bad reference.
  2. Know what they are going to say: When asking permission to include a former supervisor or co-worker on your reference list, take the opportunity to ask what they will say. While this may seem awkward, ensuring a positive review or reference is the best way to control this portion of the application process.
  3. Lastly, some states or companies place restrictions on what information a former employer can provide. In many cases, they are allowed to only confirm employment dates and salary history. It is always a better idea to use a reference that can provide applicable information about your work history and ethics. Be sure to confirm that your references can provide additional information to potential employers.

Some say that not everyone checks references, but I think today with such easy access via internet and reference checking companies, most do. The point is, you don’t know. Because of this, it is critical that all reference information be accurate and positive.
References can be an excellent way to personalize your work history. Carefully select the people you would like to use as references and confirm with them what they will say so you are aware of the information that potential employers receive. By properly preparing them, being honest in your answers and the information you present, you have a much better chance of presenting the best possible ‘face’ to potential employers.


For any newbies to social networking, it might seem unusual to use a site such as Twitter to find a job. However, many people can find the right contacts on Twitter to help them to find a job–but it can be a little complicated in 140 characters or less? When using Twitter as a job search tool, it is best to keep content as neutral and professional as possible. Remember, as with anything you write and post online, once you “tweet” it’s out there FOREVER.

The first thing to do when starting up a Twitter account is to choose your user name wisely and word your 160-character bio in such a way that it becomes more searchable, or Google-friendly. Your bio should share a little bit about your career so that when other people look up that keyword, you can gain more traffic to your profile. An avatar will also make your profile more appealing. Choose a professional portrait or a simple picture in which you’re facing the camera and you are not accompanied by anyone else.
A basic rule of thumb when it comes to using Twitter as a job-search tool is to keep content favorable to anyone who might stumble across it – your tweets should balance your work and personal life. If you are looking for a job, you can tweet about the types of jobs in which you are interested. Also, you can tweet about your hobbies or interests so that employers get an idea of what you are like outside of work.
In that same vein, keep in mind that there are many recruiters who actually look to Twitter for new hires because it gives them something of a real-world perspective of what that person is like. In an extremely competitive economy, where plenty of people are qualified for the same job, many companies look at an applicant’s personality to see whether they would be a good fit in the company’s culture. In this case, it helps to follow these recruiters for the companies in which you are interested.
On a similar note, you can connect with these recruiters and industry leaders and show them your interest in their tweets. You can either “retweet” to forward their tweets along or you can address them directly by putting the @ symbol before their user name. By keeping in touch with these people, you will have access to the latest information in your industry. Therefore, when you are called in for a job interview, you will have that extra edge over other candidates by speaking confidently about your knowledge of their field.
Like any real-world networking situation, a Twitter presence cannot be expected to build overnight. It takes time and patience; however, by connecting with the right people, you might very well find your way to your dream career. The key to a successful Twitter profile is keeping it professional with a glimpse of your personality, hobbies and interests outside of work as well.

How to ace a phone interview

BlogCareer & WorkplaceInterviewingJob Search


More and more of my clients are telling me that their first interview is a phone interview. Today, it is common to participate in a phone interview as a first step. Phone interviews are designed to weed out candidates who are not a good fit for the company, in spite of their qualifications. Taking the time to understand the phone interview process and following a few common sense tips can help make your phone interview successful. Remember, that in order to land the all-important in person interview, your first hurdle is the phone interview.

Phone interviews should be thought of as any other interview. This means preparing for a phone interview just as you would a ‘real’ interview. Researching the company to which you have applied, developing a list of thought provoking questions, being well rested and eating prior to the interview are all important steps–hint: don’t eat anything sugary before the interview or you might be likely to “crash” 20 minutes into your conversation–trust me on this one.  You may even want your coffee handy as it will give you the boost you need, and keep you feeling and sounding alert. The phone interview is a unique opportunity to sell yourself using just your words. Be sure to have prepared responses to typical interview questions and be prepared to put your best ‘voice’ forward.
Just like an in-person interview has etiquette rules that must be followed, so does a phone interview. Being mindful of the etiquette of phone interviews is critical for successfully completing the stage of the interview process.

  1. Interview at home: This is the best way to ensure you have a quiet environment for the interview. Participating in a phone interview while driving, while at a restaurant or another noisy environment is a sure way to appear distracted and disinterested. Stay at home for your interview and make sure the house is peaceful. Stay in one spot to avoid sounding like you are walking or breathless. If sitting, sit straight up.
  2. Make adequate plans: Be sure to plan for the interview. If you have children, arrange for a caregiver during the interview process. Allow for adequate time before scheduling other interviews or appointments. Interruptions are in poor form so be sure to plan adequately in order to avoid them. Tell friends and family you will be interviewing at that time and NOT to call or stop by.
  3. Your voice matters: Because phone interviews are solely auditory, your voice matters. Be sure to focus not only on being articulate and intelligent but also on showing enthusiasm and excitement. As always, take your time when answering, but avoid sounding bored or slow.
  4. Be relevant: Interviews conducted over the phone have one major downfall for the applicant: it is easy to become complacent or to get off topic. Be sure to focus your answers on relevant information and experience. Avoid veering off topic or becoming too personal. Professionalism and relevance are critical for success.
  5. Smile. How many times have you talked to someone who was smiling on the other end of the phone? You can literally feel the smile. Smiling projects self-confidence and a cheery disposition.

If you prepare for a phone interview just like any other interview, the process becomes simplified. Being aware of what the interviewer is looking for, and tailoring your responses and answers to these needs is equally important.


My brother-in-law just bought a car for my nephew off of Craigslist. I know NOTHING about Craigslist. The little I do know had negative connotations attached to it, so I decided to do some research to find out more.
While opinions differ, many believe that Craigslist can be a good place to look for jobs, as long as the job seeker takes the appropriate precautions.
Craigslist can be thought of as the biggest electronic classified site in the world. Designed to be easily searchable and typically free, it is the perfect place to advertise everything from lost pets to open positions. The simple search functions which allow users to browse local listings through clearly marked categories, makes finding a job or other service or item easy. Understanding how to make Craigslist work for a job seeker is another matter entirely.

First, realize that in most cases, potential employers can place ads for free. While there are some options that require a payment (ranging between $25.00 and $75.00), most options are free of charge. This means almost every company can advertise on Craigslist without breaking their budget. While this can be positive, it can also lead to potential scams. Understanding that not every post is legitimate and learning how to recognize a scam helps job seekers stays safe. The best way to protect yourself is to regularly review their posted information regarding scams and fraudulent advertisements and by using caution when posting a resume.
It is equally important to protect your identity. Never post full contact information. Instead, rely on a simple cell phone number or an email address. This way, job seekers can carefully evaluate open positions and offers without risking identity theft.
Next, users must understand how Craigslist works. It can be somewhat daunting to narrow down the massive database to jobs that are appealing, appropriate and located in the correct geographical area. Craigslist utilizes lists and drop down menu’s to help users drill down to the information they are looking for. By spending the time to review options and select appropriate choices, it is possible to find job postings that will work.
Craigslist can be an excellent resource for job seekers. It can be especially helpful for those looking for employment in smaller companies. Understanding not only how Craigslist works but also how to protect your identity and information is all that is needed in order to be successful with this service. Be smart about it, research and know the service before you use it.
A word of warning:  when using Craigslist, or any service, if the job sounds too good to be true, it probably is. Proceed with caution.


For those of you who have talked to me, you know that I unabashedly love LinkedIn. As social networking goes for professionals, it’s my favorite.  LinkedIn has a much cleaner interface than other sites such as MySpace, Plaxo or Facebook. Setting up a profile on LinkedIn can put your name at the top of the Google search rankings and can help you get connected and ‘be found’  in ways you might not have imagined.
LinkedIn is one of the best social networking sites to help you increase your online visibility. Because of its popularity among millions of people, the site has gained a significant presence in Google page rankings. Typically this means that when people search for your name specifically, they can find your LinkedIn profile as one of the first results. If you have a particularly common name, like mine, there are a couple of ways to help further boost your profile in Google searches.  Specifically, you should include your LinkedIn profile link in each signature you use from discussion boards to blogs to other social networking sites. You can also use your actual name in the URL you select for your profile. Or, you can differentiate yourself by what you do. My LinkedIn name is: erinkennedycprw. The “cprw” stands for Certified Professional Resume Writer and also sets me apart from the other 212 Erin Kennedy’s. Ideally, for SEO purposes, you really want to have just your name, but if it is already taken, like mine was, you have to figure out something else that will work for you.

Once you have built your profile and included your job history and experience, you can start networking. Chances are that you will find many of your colleagues, classmates, and former university instructors. You can even branch out to the people who are connected to those in your existing network. For example, if you live in Austin and your spouse’s job is requiring that you relocate to Denver, you might not have contacts there. In this case, you can tap into your network to see with whom they’re connected. Chances are that somewhere among your connections, you’ll find someone who lives and works in Denver to forward your resume.
The most important aspect of networking on LinkedIn is building that network well before you need it. Usually, the “pay it forward” concept works here – give out help before you need it yourself. Always make yourself available for LinkedIn recommendations as well as a good word toward HR when a contact wants to apply for a job at your company. By doing this, you highly increase your chances of getting your own recommendations when you need them.
There is another way to use LinkedIn to your advantage. If you know your interviewer’s name in advance, you can look up his or her profile to get an idea of what to talk about during the interview. If you find something that the two of you have in common, such as the same university or previous job, you can bring it up during the interview.  However, this should be done carefully. Only you can determine whether the tone of the interview is somewhat light or very strict. While talking about the things you have in common can help set a lighter tone, this tactic should be approached with caution.
Learning the basics of how to use LinkedIn for networking will help you maximize your networking potential. When you make yourself more visible in Google, make connections with your contacts’ networks and use LinkedIn for research, you can find your way to the next big opportunity.


There are jobs, and then there are things you love to do—that you wish were jobs. But do you know how to get paid for doing what you love to do, not just a piddling boring job?

Believe it or not, being paid for something that you love to do is entirely possible. You simply have to find a way to do it, and, with some careful planning, you can do it.

First, decide what it is you love to do. Is it knitting, carpentry, or even computer work? Some people love to plan and cater events; others love to provide rides for people.

Once you have decided what it is that you want to do, start to look at it as something that you might like as a job—to build into a business. What supplies and/or tools will you need? Will you need a vehicle, or not? Start to look around at possible places to get your supplies at a cheaper rate than you might at the local stores. Discount stores exist, and even if they are not nearby, perhaps it would be worth the cost of shipping to have the supplies sent to you.

Your potential customer base is another issue to think about. Consider what it is that you are going to be doing, and decide how many people would pay you for it.

Event planners, for example, are absolutely needed in cities like New York City or Washington, DC. However, the need for an event planner may not exist in Gold Coast, Oregon. Be aware of the need for your skill.

Now that you do know how to get paid for doing what you love—or the basics of it—consider some finer points. Advertising yourself so that your business will do well can be an issue. Whether your advertising will cost a lot to begin with is up to you.

Should your business be something like a virtual assistant, take advantage of cheap online directories to advertise yourself. Go to freelancing sites to find jobs that you can bid on to start out as a virtual assistant, and build your resume’.

Classified ads in the newspaper will work—but only in your local area unless you use a major newspaper. Consider other options as well.  If you are going to want to do one-on-one work, such as driving for people, don’t forget to employ word-of-mouth as a resource.

Take advantage of using the people that you know for suggestions. Do they know someone that needs a driver, or an event planned, and would be willing to recommend you?

Build a website, pure and simple. Use it so that you can know more about how to build to get paid for doing what you love. If you are willing to come to someone’s home to fix their computer, tell about your skills and prices for your help on the website. Add a blog to it, to chronicle your experiences.

Being paid for something that you love isn’t too hard—you just have to plan it out well. Dig in with some determination as well, and success will be yours.